Meet Bleron Spahiu, Account Manager/Team Lead

What is your role, and how did you get there?

My role at The Ortus Club is Account Manager and Team Leader, where I manage several client accounts and oversee a team of six members. I am incredibly proud of their hard work and the results they achieve. At The Ortus Club, dedication and hard work are highly valued and recognised. Successfully managing numerous projects, along with my hard work and proactive attitude, contributed to my promotion and advancement to the next level.

The journey to this position involved continuous learning, adapting to new challenges, and demonstrating leadership potential through various projects and initiatives. My ability to build strong relationships with clients and mentor team members played a crucial role in my career progression.

What is the most exciting part of your role?

Staying in touch with clients and ensuring everything meets their expectations is incredibly exciting. Engaging in high-level discussions and exchanging ideas are vital aspects of my role that I find both important and thrilling. Additionally, having the opportunity to support and improve my colleagues as their leader is a significant source of motivation for me.

The dynamic nature of the role, where each day brings new challenges and opportunities, keeps me on my toes and fuels my passion for the job. Witnessing the tangible impact of our work on clients’ businesses and the professional growth of my team members adds an extra layer of excitement to my daily responsibilities.

Being an account manager also allows me to be at the forefront of industry trends and innovations, constantly learning from thought leaders and executives across various sectors. This exposure not only enriches my professional knowledge but also enables me to contribute strategically to our clients’ success, making each project a unique and rewarding experience.

What is the most challenging part of the role, and how do you overcome it?

The most challenging aspect is when projects don’t progress as expected, particularly with difficulties in guest acquisition and other areas. It’s essential to push past these fears, generate new ideas, and continually strive for improvement. At The Ortus Club, there’s a strong culture of support, with every department and individual ready to help you overcome any obstacles. To address these challenges, I’ve developed a proactive approach that involves regular team brainstorming sessions, leveraging data analytics to identify trends and opportunities, and maintaining open lines of communication with clients to manage expectations and quickly address any concerns.

Continuous professional development and staying updated with industry trends also help me navigate complex situations more effectively. Furthermore, I’ve learned to view challenges as opportunities for growth and innovation. By fostering a resilient mindset within my team, we’ve been able to turn potential setbacks into learning experiences, often leading to improved processes and creative solutions that benefit both our clients and the company as a whole. This approach has not only helped us overcome immediate obstacles but has also contributed to our long-term success and adaptability in a rapidly evolving industry.

In your experience, why do clients choose to work with The Ortus Club?

Bringing executives together to share their experiences, knowledge, and expertise on specific topics is our core focus. Listening to the latest industry trends and connecting with high-level professionals are our main strengths and key reasons why companies choose to work with us. For example, one of my clients, Planview, is extremely satisfied with the results. Facilitating their connections and interactions with attendees is something I am incredibly proud of. 

Clients appreciate our attention to detail, our ability to attract decision-makers from their target industries, and the measurable ROI we provide through meaningful connections and insights. Additionally, our global reach and expertise across various sectors allow us to offer tailored experiences that align perfectly with our clients’ strategic objectives.

Our team’s commitment to innovation and adaptability has been crucial in maintaining our competitive edge. We continuously evolve our event formats and engagement strategies to meet the changing needs of our clients and their industries. This flexibility, combined with our deep understanding of executive networking, allows us to create truly unique and valuable experiences that foster long-lasting business relationships and drive tangible results for our clients.

What are you most excited about thinking of the future of The Ortus Club?

Reflecting on my journey from a junior project director to my current role as an Account Manager and Team Leader is incredibly rewarding. Overcoming various challenges and learning every aspect of the job has been a significant achievement and a great source of motivation. However, my ambition doesn’t stop here. I am determined to continue improving, advancing, and taking on new challenges, striving for higher positions within the company, as this is truly what I aspire to achieve.

Looking ahead, I’m thrilled about The Ortus Club’s potential for global expansion and the opportunity to explore innovative event formats that blend virtual and in-person experiences. The company’s commitment to embracing new technologies and adapting to changing market needs positions us well for future growth. I’m particularly excited about the prospect of mentoring the next generation of leaders within the organisation and contributing to the development of groundbreaking strategies that will further cement our position as industry leaders in executive networking and knowledge sharing.

I’m also enthusiastic about the potential for The Ortus Club to leverage emerging technologies such as AI and data analytics to enhance our service offerings. By staying at the forefront of these advancements, we can provide even more targeted and valuable experiences for our clients. Additionally, the increasing focus on sustainability and social responsibility in the business world presents an exciting opportunity for us to develop eco-friendly event solutions and foster discussions on critical global issues, further solidifying our role as a thought leader in the industry.