CX

Business growth levers from acquisition to retention
October 28, 2021

Business growth levers from acquisition to retention

This roundtable luncheon invites senior marketing executives in Singapore to an invitation-only even...
Upcoming
CXaaS: the future of customer experience
October 21, 2021
Virtual

CXaaS: the future of customer experience

Virtual
CX leaders in EMEA are invited to join this virtual roundtable on ‘CXaaS: the future of customer exp...
Upcoming
Unlocking the power of consumer insights with digital consumer intelligence
October 20, 2021
Virtual

Unlocking the power of consumer insights with digital consumer intelligence

Virtual
Senior executives in the ANZ region are invited to join this virtual roundtable on the topic “Unlock...
Upcoming
Empowering an agile workforce in customer service
October 7, 2021
Virtual

Empowering an agile workforce in customer service

Virtual
This interactive discussion will tackle the challenges of maintaining a BPO/CC business amid the eve...
Upcoming
Next-generation customer experience: the power of personalization
October 6, 2021
Virtual

Next-generation customer experience: the power of personalization

Virtual
Senior marketing leaders in the USA are invited to join this virtual roundtable on “Next-generation ...
Upcoming
Digital content experiences: people-first strategies that scale
October 6, 2021
Virtual

Digital content experiences: people-first strategies that scale

Virtual
Marketing leaders in Southeast Asia are invited to join this virtual roundtable on ‘Digital content ...
Upcoming
Digital content experiences: people-first strategies that scale
October 6, 2021
Virtual

Digital content experiences: people-first strategies that scale

Virtual
Marketing leaders in Southeast Asia are invited to join this virtual roundtable on ‘Digital content ...
Upcoming
Combining brand-driven commerce with a sensible marketplace strategy
September 30, 2021
Virtual

Combining brand-driven commerce with a sensible marketplace strategy

Virtual
Senior executives in the SEA region are invited to join this virtual roundtable on the topic “Combin...
Upcoming
Pivoting retail strategy: putting the shopper at the centre of commerce
September 29, 2021
Andaz Singapore Hotel, Singapo...

Pivoting retail strategy: putting the shopper at the centre of commerce

Andaz Singapore Hotel, Singapo...
Retail leaders in Singapore are invited to join this roundtable luncheon on ‘Pivoting retail strateg...
Upcoming
Digital transformation and the rise of banking as a service
September 29, 2021
Virtual

Digital transformation and the rise of banking as a service

Virtual
Senior executives in the UKI region are invited to join this virtual roundtable on the topic “Digita...
Upcoming
CX in leisure, travel, and hospitality
September 28, 2021
Virtual

CX in leisure, travel, and hospitality

Virtual
Senior CX and marketing executives in the US, Canada, and EU are invited to join this virtual roundt...
Upcoming
The Changing Landscape of Customer Experience (test)
September 20, 2021
Virtual

The Changing Landscape of Customer Experience (test)

Virtual
Join senior executives in North America for this exclusive virtual roundtable on ‘The Changing Lands...
Past
Reimagining automotive CX and employee engagement
September 8, 2021
Virtual

Reimagining automotive CX and employee engagement

Virtual
Senior executives in the UKI region are invited to join this virtual roundtable on the topic “Reimag...
Past
Unlocking the power of consumer insights with digital consumer intelligence
September 8, 2021
Virtual

Unlocking the power of consumer insights with digital consumer intelligence

Virtual
Senior executives in the ANZ region are invited to join this virtual roundtable on the topic “Unlock...
Past
Reimagining the future of CX in banking
September 2, 2021
Virtual

Reimagining the future of CX in banking

Virtual
Senior executives in North America are invited to join this virtual roundtable on the topic “Reimagi...
Past
Optimising digital marketing automation for better growth
September 1, 2021
Virtual

Optimising digital marketing automation for better growth

Virtual
Senior executives in India are invited to join this virtual roundtable on the topic “Optimising digi...
Past
The future of marketing: from digital to personalized
August 19, 2021
Virtual

The future of marketing: from digital to personalized

Virtual
Senior executives in North America are invited to join this virtual roundtable on the topic “The fut...
Past
The future of enterprise retail: holiday-proof customer experience
August 19, 2021
Virtual

The future of enterprise retail: holiday-proof customer experience

Virtual
Senior executives in United States, Europe, and Canada are invited to join this virtual roundtable o...
Past
Empowering an agile workforce in customer service
August 19, 2021
Virtual

Empowering an agile workforce in customer service

Virtual
This interactive discussion will tackle the challenges of maintaining a BPO/CC business amid the eve...
Past
How to increase B2B demand generation in 2021
August 5, 2021
Virtual

How to increase B2B demand generation in 2021

Virtual
Join senior executives in Asia for this exclusive virtual roundtable on ‘How to increase B2B demand ...
Past
Adapting your organisation and strategy to a cookieless mindset
August 4, 2021
Virtual

Adapting your organisation and strategy to a cookieless mindset

Virtual
Join senior executives in Hong Kong for this exclusive virtual roundtable on ‘Adapting your organisa...
Past
Next-gen CX: personalization in beauty
July 29, 2021
Virtual

Next-gen CX: personalization in beauty

Virtual
An exclusive online discussion for CX and Marketing leaders of prominent firms in North America.
Past
The future of enterprise retail: holiday-proof customer experience
July 29, 2021
Virtual

The future of enterprise retail: holiday-proof customer experience

Virtual
An exclusive virtual discussion for CX leaders in the support and marketing.
Past
Delivering efficient and effective CX across ANZ Government
July 28, 2021
Virtual

Delivering efficient and effective CX across ANZ Government

Virtual
An exclusive online discussion for CX leaders from various sectors in Australia and New Zealand.
Past
FSI trends in Southeast Asia: what’s driving great experiences in the new normal?
July 28, 2021
Virtual

FSI trends in Southeast Asia: what’s driving great experiences in the new normal?

Virtual
An exclusive discussion for senior CX and marketing executives of prominent FSI firms in Singapore.
Past
Driving exceptional producer experiences for insurers
July 22, 2021
Virtual

Driving exceptional producer experiences for insurers

Virtual
Join senior executives in North America for this exclusive virtual roundtable on ‘Driving exceptiona...
Past
B2B in 2021: Marketing to The Right Audience
July 3, 2021
Virtual

B2B in 2021: Marketing to The Right Audience

Virtual
An exclusive online discussion for B2B Marketing leaders involved in the finance, marketing, and CX ...
Past
FSI trends in Southeast Asia: what’s driving great experiences in the new normal?
July 1, 2021
Virtual

FSI trends in Southeast Asia: what’s driving great experiences in the new normal?

Virtual
An exclusive discussion for senior CX and marketing executives of prominent FSI firms in Southeast A...
Past
Conversational commerce: staying ahead of the curve with messaging
June 17, 2021
Virtual

Conversational commerce: staying ahead of the curve with messaging

Virtual
An exclusive online wine-tasting discussion for CX retail leaders in the United Kingdom and Ireland.
Past
Boosting CX in enterprise hospitality with AI
June 16, 2021
Virtual

Boosting CX in enterprise hospitality with AI

Virtual
An exclusive virtual discussion for CX leaders in the support, marketing, and sales industry across ...
Past
Improving CX in 2021: 3 requisites for APAC financial services firms
June 10, 2021
Virtual

Improving CX in 2021: 3 requisites for APAC financial services firms

Virtual
An invitation-only discussion for leaders within Financial Services across Asia Pacific.
Past
Driving sales and customer loyalty with automated engagement and visibility solutions
June 9, 2021
Virtual

Driving sales and customer loyalty with automated engagement and visibility solutions

Virtual
An exclusive virtual discussion for CX leaders in the support, marketing, and sales industry across ...
Past
Lessons learned about remote access and enterprise networks during the pandemic
June 8, 2021
Virtual

Lessons learned about remote access and enterprise networks during the pandemic

Virtual
An exclusive online discussion for IT and cybersecurity leaders in US West.
Past
Customer Retention – Identifying Strategies that Work!
May 28, 2021
Virtual

Customer Retention – Identifying Strategies that Work!

Virtual
A topical discussion for CMOs on identifying and implementing new strategies for improving customer ...
Past
Customer Retention – Identifying Strategies that Work!
May 28, 2021
Virtual

Customer Retention – Identifying Strategies that Work!

Virtual
A topical discussion for CMOs on identifying and implementing new strategies for improving customer ...
Past
Unlocking exceptional, personalized eCommerce
May 27, 2021
Virtual

Unlocking exceptional, personalized eCommerce

Virtual
An exclusive wine-tasting online discussion for CX and Marketing leaders of prominent firms in North...
Past
Unlocking flexibility in data-driven CX
May 27, 2021
Virtual

Unlocking flexibility in data-driven CX

Virtual
An exclusive virtual discussion for CX leaders in the support, marketing, and sales industry across ...
Past
Empowering an agile workforce in customer service
May 27, 2021
The Gidley, Syndey

Empowering an agile workforce in customer service

The Gidley, Syndey
An exclusive luncheon for senior CX executives across Sydney.
Past
顧客の経験に精通したビジネス上の必須事項
May 27, 2021
Virtual

顧客の経験に精通したビジネス上の必須事項

Virtual
An exclusive online discussion for CXM leaders of prominent firms in Japan.
Past
Digital Agility: Delivering Rapid ROI in Customer Experience
May 26, 2021
Virtual

Digital Agility: Delivering Rapid ROI in Customer Experience

Virtual
An exclusive online discussion for CX leaders from various sectors in Australia and New Zealand.
Past
The evolution of intuitive CX in 2021
May 26, 2021
Virtual

The evolution of intuitive CX in 2021

Virtual
An exclusive virtual discussion for CX leaders in the support, marketing, and sales industry across ...
Past
Being Online Is No Longer Enough – Boosting your eCommerce CX & Operations for true digital growth
May 20, 2021
Virtual

Being Online Is No Longer Enough – Boosting your eCommerce CX & Operations for true digital gro...

Virtual
An exclusive online discussion for senior retail executives across Hong Kong and Singapore.
Past
Future of retail CX: services are the new experience
May 18, 2021
Virtual

Future of retail CX: services are the new experience

Virtual
An exclusive online discussion for CX leaders from retail sectors in Hong Kong and Singapore
Past
Digital Agility: Delivering Rapid ROI in Customer Experience
May 12, 2021
Virtual

Digital Agility: Delivering Rapid ROI in Customer Experience

Virtual
An exclusive online discussion for CX leaders from various sectors in Australia.
Past
Retail CX: new tools for new standards
May 12, 2021
Virtual

Retail CX: new tools for new standards

Virtual
An exclusive virtual discussion for CX leaders in the support, marketing, and sales industry across ...
Past
Design customer-centric experiences through digital transformation
May 6, 2021
Virtual

Design customer-centric experiences through digital transformation

Virtual
An exclusive online discussion for CX leaders of prominent firms in Hong Kong and Indonesia.
Past
The rise of conversational AI in the BFSI space
April 28, 2021
Virtual

The rise of conversational AI in the BFSI space

Virtual
An exclusive online discussion for senior CX executives within the ASEAN region.
Past
Personalizing the Patient Experience: Automation and Analytics Roundtable
April 22, 2021
Virtual

Personalizing the Patient Experience: Automation and Analytics Roundtable

Virtual
This event is part of a special Café Series, which, in addition to delivering an engaging discussion...
Past
The future of CX: support, marketing, & sales
April 21, 2021
Virtual

The future of CX: support, marketing, & sales

Virtual
An exclusive virtual discussion for CX leaders in the support, marketing, and sales industry across ...
Past
The future of CX: support, marketing, & sales
April 21, 2021
Virtual

The future of CX: support, marketing, & sales

Virtual
An exclusive virtual discussion for CX leaders in the support, marketing, and sales industry across ...
Past