AIOps: the future of IT services and operations has arrived

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IT leaders in Singapore are invited to join this roundtable discussion on ‘AIOps: the future of IT services and operations has arrived’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a select number of guests per event.

AIOps: the future of IT services and operations has arrived

Rapid acceleration of their digital transformation initiatives continues to be a top priority for companies. Across industries, new apps and digital services now play a vital role in driving top-line growth.

The challenge this creates for IT teams and the CIOs that lead them? As more business operations are digitized, data volumes keep surging – reaching or exceeding gigabytes every minute. It’s become impossible for humans to analyse all this data manually across multiple business domains. 

Service agents urgently need a way to stay on top of the fast-growing “noise” from machine-generated incidents, user requests and new apps going to market. The solution? Platforms with embedded AI-based capabilities – AI-powered service operations (AIOps) – that can provide urgently needed support across complex IT estates. 

Gartner’s latest market guide is unequivocal, stating “there is no future of IT operations that does not include AIOps”. And in a world where processing highly diverse datasets is mission-critical “domain-agnostic platforms are the key to AIOps solutions.”

Mandarin Oriental SingaporeMandarin Oriental Singapore

5 Raffles Ave, Singapore 039797 | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by:

SVP, Head of Infrastructure, BigData, Group Consumer Banking and Big Data Analytics Technology, Tec at DBS
VP of Regulatory & Compliance Transformation at OCBC
VP of Technology and Operations at DBS
Head of IT Operations at M1 Ltd
Director of the Data Analytics Consulting Centre at National University of Singapore
Manager, Technical Services at Keppel Enterprise Services
Assistant Manager, IT Infrastructure Operations at Keppel Enterprise Service

For insight on this event, photos and guest interactions, see our post on LinkedIn.

11:00 AM: Arrival of guests
11:30 AM: Welcoming and opening address by The Ortus Club
11:40 AM: Short address from ServiceNow
11:50 AM: Discussion instigated by the moderator and continued by the group
12:50 PM: Discussion brought to a close and lunch
2:00 PM: Guests normally start leaving

Hosted by ServiceNow

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