Balancing digital complexity in financial services

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Virtual Roundtable with Premium Brunch Box

Thursday, September 2nd, 10:30 (GMT+8)

Senior executives in Southeast Asia are invited to join this virtual roundtable with premium brunch box on the topic “Balancing digital complexity in financial services”. The knowledge-sharing event will be guided by an expert moderator who will drive stimulating discussion between attendees in a closed and confidential environment. Attendance is by invitation only, complementary and registration is limited to a certain number of guests per event. 


Balancing digital complexity in financial services

Financial institutions’ steady improvement of their digital channels through mobile apps and websites paid unexpected dividends for customers during the COVID-19 pandemic. As branch visits dropped, many consumers turned to digital channels for all kinds of transactions, including the purchase of banking and insurance products. 

However, beneath the swell of digital purchases and volume of transactions, financial institutions were challenged with the growing demand of driving the entire process digitally and driving innovation. With increasing pressure on the internal team to accommodate the sudden surge of business, banks also experience a hidden drop of consumers to competing financial services, whether traditional incumbents or young ‘digital challengers’.

  • How can financial institutions improve their digital sales episodes through faster time-to-market and accelerated innovation?
  • What can organisations do to gain observability across their digital platform and provide a continuous feedback loop?
  • How will continuous improvements to digital channels help drive competitive advantage in financial services?

breakfast add on gifWelcome brunch

Our virtual brunch roundtables provide a great opportunity for energetic networking while you and your peers share knowledge over a local brunch that is delivered to your doorstep in anticipation of the event. 

Attended by:

Chief Digital Officer & Chief Technical Architect at BNP Paribas
SVP Transformation Office at Bank Mandiri
SVP of Technology at Bangkok Bank
Global Head of Digital Foundations Technology at Standard Chartered Bank
Head of Digital Banking Platforms at OCBC
Head of Technology Services & Enterprise Architecture at Adira Finance
Head of IT at Mandiri Inhealth
Head of Digital Planning & Improvement at Bank Syariah Indonesia
Head of Retail & Digital Banking at Bank Mandiri Taspen
Director of Group Technology at UBS
Partner, ASEAN Strategy Lead, Financial Services at EY-Parthenon

For insight on this event, photos and guest interactions, see our post on LinkedIn.

10:30 am: Introduction by The Ortus Club
10:35 am: Introduction of participants
10:45 am: Short address from Dynatrace
10:55 am: Discussion instigated by the moderator and continued by the group
11:45 am: End of session

Hosted by Dynatrace

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