An exclusive online discussion for senior retail executives across Hong Kong and Singapore.
Registration is no longer possible.
Virtual Roundtable
Thursday, May 20th, 10:30 SGT
THE TOPIC
Being Online Is No Longer Enough – Boosting your eCommerce CX & Operations for true digital growth
Following a massive consumer shift to digital channels and the ongoing pandemic, brands seek to establish direct relations with end customers. However, launching new or growing existing eCommerce practices brings many challenges: managing inventory and orders, logistics, and understanding and improving performance.
- What are the main challenges companies face when building and operating eCommerce platforms?
- How do companies manage an omnichannel strategy from CX and operational perspectives?
- How many KPIs do companies measure, and which ones do they closely monitor?
Attended by:
CEO at Digital Commerce Global
CTO at Love, Bonito
Regional Head of Consumer at Luxasia
Executive Director at Charles & Keith
Director of Marketing at Textile And Fashion Federation
Director of Marketing at Otterbox
Manager of E-Commerce at PYE
10:30 am: Introduction by The Ortus Club
10:35 am: Introduction of participants
10:45 am: Short address from Adobe and Moni
10:55 am: Discussion instigated by the moderator and continued by the group
11:45 am: End of session
Hosted by Adobe and Moni
