Beyond Bricks & Clicks: Building a Winning Business Strategy in the Philippines

Wednesday, June 26th, 17:00 PHT

Retail, F&B, Hospitality, and Philippine Conglomerate leaders in Manila are invited to join this masterclass on “Beyond Bricks & Clicks: Building a Winning Business Strategy in the Philippines”.

Participants can expect a stimulating program in a closed, confidential environment. Attendance is complimentary and by invitation only.

Beyond Bricks & Clicks: Building a Winning Business Strategy in the Philippines

The Philippines’ business landscape is undergoing significant change as well as rapid growth. To thrive in this dynamic environment, companies require a strategic approach that integrates digital transformation with a focus on improvement coming from the inside out. More and more, leaders are finding that a focus on internal excellence is vital for continued growth in an increasingly competitive landscape. From increased revenue to enhanced customer satisfaction, the benefits to be gained are numerous.

Looking internally, the integration of robust digital tools into the frontline is vital for fostering efficient day-to-day operations, specifically through automated workflows and task management. By putting emphasis on this aspect of operational efficiency within the organisation, alignment with the customer experience strategy can be better achieved. Furthermore, the presence of a feedback loop and proper communication channels elevate the customer journey. Understanding the direct line from operational excellence to customer satisfaction is vital moving forward. This strategic fusion empowers your people and ensures every customer interaction is an opportunity for engagement and sales. The future of Philippine business lies in striking the proper balance – a physical presence complemented by digital prowess. By embracing this transformation, companies can ensure that they are not only surviving but thriving.

  • What are the biggest obstacles Philippine businesses face in adopting a digital-first approach, considering factors like infrastructure, talent, and consumer behavior?
  • Beyond digital tools, what strategies can companies implement to improve end-to-end operations, from the employee to the customer?
  • As the Philippine business landscape evolves, how can companies ensure that internal strategies implemented have the appropriate desired outcome on the customer experience?

Join leaders interested in mastering the strategic fusion of internal excellence and digital transformation to build winning business strategies in the Philippines.

Job titles may include CIO, CTO, CHRO, CEO, COO, Head/VP/Director of IT and HR, as well as other senior decision-makers.

5:30 PM Welcoming address by The Ortus Club
5:35 PM Short address and presentation from Lark
5:50 PM Panel Discussion (with Moderator, Panelists, and Lark Customer/Rep)
6:20 PM Roundtable discussion with participants instigated by the moderator and continued by the group over dinner
7:20 PM Closing Remarks
8:00 PM Coffee, tea, and networking

New World Makati – Press Room

Corner Makati Avenue, Ayala Center, Esperanza St, Makati, 1228 Metro Manila, PhilippinesGoogle Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Hosted by Lark by Bytedance

Your Own Peer Network

Take your seat at the table where industry leaders converge. Before and after our discussions, you’ll have dedicated time to connect with like-minded peers who share your passions. Immerse yourself in a dynamic, collaborative community that fosters innovation and knowledge-sharing. Whether you seek mentorship or professional camaraderie, no man is an island at our events.

Future Insight

Surrounded by elite visionaries, thought leaders, and disruptors, you’ll gain access to insights and emerging trends that extend beyond the horizon. Attending our events allow you an opportunity to not only anticipate change but to actively shape the future of your industry, returning with a strategic edge and a treasure trove of new ideas to elevate your business.

Expert Event Orchestration

Engage in candid, knowledge-rich conversations set against the backdrop of the world’s finest venues. With over 2,000 events since 2016, we are dedicated to professionalism, curating topics, guest lists, and moderators to provide you an unparalleled experience. 

Tailored Discussions

Your engagement is our priority; our renowned, handpicked moderators, adept at crafting immersive discussions, ensure that your time is thoroughly enjoyable and stimulating. Prior to the event, we’ll ask you questions to ensure the discussions are fruitful and aligned with your interests – all you have to do is show up.

Sensory Delight

Delight in meticulously curated three-course meals crafted by maestro chefs. Then take your pick from our curated menu of wines and coffee, all set within an ambiance that not only satisfies your palate but also inspires connections and ideas.

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Event Detail

Wednesday, June 26, 2024 17:00

Why attend?