How to make the manual review team’s life easier

ECommerce leaders in APAC are invited to join this whisky-tasting virtual roundtable on ‘How to make the manual review team’s life easier’ to learn about strategies that can help better secure online sales, whatever the occasion.

The session will start with an exploration of key trends within the industry before moving to a more open, interactive discussion on the subject. This will be followed by an in-depth look at real-world examples of how companies have adapted to these changes. This is a great opportunity to meet peers facing similar challenges and learning from some of the pioneers in eCommerce.

The knowledge-sharing event will be guided by an expert moderator who will drive stimulating discussion between attendees in a closed and confidential environment. Attendance is by invitation only, complementary and registration is limited to a certain number of guests per event.

How to make the manual review team’s life easier

As more commercial holidays like Black Friday, Cyber Monday, and Singles’ Day are growing in popularity across APAC, companies find themselves at greater risk of fraud. Perpetrators exploit surges in online activity, challenging security systems, harming the bottom line, and making it difficult to serve real customers.

Leaders are now investing in solutions that can help their manual fraud review teams mitigate fraud better while reducing friction for their customers. Combined with a keen understanding of how more robust security leads to higher customer satisfaction, new technology is paving the way for safer transactions, particularly throughout holiday sales spikes.

• What challenges do companies commonly face during commercial holidays when sales grow exponentially?
• How can organisations identify good customers and reduce friction when it matters most throughout the peak sales periods (i.e. the upcoming end of the year holiday season)?
• How are leaders adapting their fraud strategies to prepare for the busiest holiday season yet?