Capitalise on the CX trends for 2021

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Virtual Roundtable

Tuesday, February 23rd, 11:00 SGT

The State of CX in 2021

THE TOPIC

Capitalise on the CX trends for 2021

Every year the Zendesk Customer Experience Trends Report combines data from over 90,000 businesses across 175 countries with insights from customers, agents and customer experience leaders to identify the top five trends for the year.

As we kick off 2021, join us at this must-attend virtual event as we deep dive into the key trends for Asia.

  • The Global Trends in Customer Experience
  • The State of CX in APAC in 2021
  • How to take advantage of the CX Trends with Zendesk
  • CX Panel: An Asia Perspective
  • End of session

Hosted by Zendesk

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Jerry Lim speaker

JERRY LIM

Regional Head of Customer Experience | Grab

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Malcolm Koh speaker

MALCOLM KOH

Customer Experience Strategist | Zendesk

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Alaina Franklin speaker

ALAINA FRANKLIN

Director of Customer Success | Zendesk

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Sarah Reed speaker

SARAH REED

Sr. Director of Global Events Marketing | Zendesk

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Event Detail

February 23, 2021 11:00
Virtual
Singapore

Why Attend?