Connecting sales and marketing to enhance customer experience

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Wednesday, October 5th, 11:00 ICT

Sales, Marketing, and CX leaders in Bangkok, Thailand are invited to join this roundtable luncheon on ‘Connecting sales and marketing to enhance customer experience’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. 

Connecting sales and marketing to enhance customer experience

From lead generation all the way to upselling, data plays a pivotal role across the modern business landscape. Companies now recognise that, in order to succeed, they must empower not only their marketing with best-of-breed tools but their sales teams as well. A seamless flow of actionable information may dictate whether they simply survive or thrive.

The challenge is simultaneously understanding available insights, thoughtfully orchestrating the customer journey, and enabling maximum engagement across all touchpoints. Rich but often disparate business data also stands in the way of creating a 360-degree view of the consumer.

  • What challenges do companies face on the path to more connected sales and marketing?
  • How are CX leaders leveraging technology to maximise relevant data?
  • What strategies and trends are shaping the future of CX?

Siam Kempinski Bangkok HotelSiam Kempinski Bangkok Hotel

991/9 Rama I Rd, Pathum Wan, Pathum Wan District, Bangkok 10330, Thailand | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Join leaders interested in discussing how to drive higher levels of employee engagement as well as enhance the customer experience.

Job titles may include CMO, CCSO, CRO, Chief Transformation Officer, Head, VP, and Director of Marketing, Customer Experience, and Digital Transformation, and other business decision-makers.

Current Attendees
Head of Customer Engagement and Experience Design, SVP at TTB Bank
Sales Director at Thai Union Group
Head Of Sales, Thailand at Thai Airways International
Head of Marketing atTrue Digital Group
Vice President – Bancassurance Product and Marketing at LH Bank People
E-commerce Marketing & Traffic Director at Central Group

11:00 AM: Arrival of guests and reception
11:30 AM: Welcome by The Ortus Club
11:35 AM: Short address from Microsoft
11:45 AM: Discussion instigated by the moderator and continued by the group over lunch
12:45 PM: Discussion brought to a close and guests are encouraged to continue networking
2:00 PM: Guests normally start leaving

Hosted by Microsoft


Event Detail

Wednesday, October 5, 2022 11:00

Why attend?