Creating delightful and innovative online customer experiences

Registration is no longer possible

Marketing, CX, ECommerce, and Digital Sales leaders in Singapore are invited to join this virtual sake-tasting roundtable on ‘Creating delightful and innovative online customer experiences’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a select number of guests per event.

Creating delightful and innovative online customer experiences

If 2020 was the year of the eCommerce boom, 2021 was the year the industry hit major challenges. Data privacy changes deeply impacted merchants’ social media ads, and supply chain issues forced merchants to get creative with their inventory. Despite all that, though, according to the Sync South-east Asia Report, eCommerce sales in Singapore are expected to grow to US$10B (S$13.6B) by the end of 2026.

Thanks to a combination of faster internet, the boom in live video, the rise of influencers, and more, the future of online experience looks brighter than ever. The challenge now is for organisations to hone in on true innovation while continuing to delight their customers.

  • How can businesses tap and maximise the social selling trend into their channels?
  • As data privacy becomes front and centre, savvy consumers are opting out of data tracking, many commerce brands are seeing a big decrease in effectiveness of their ads as a result. What can businesses do to manage this trend?
  • What are the strategies we can employ to drive the alignment of digital-physical buying experiences?

Sake tastingVirtual sake-tasting

Our sake-tasting virtual roundtables begin with a sampling of a delectable selection led by a sommelier. Registered guests will receive an expertly curated sake flight delivered to their doorstep the day before the event, building up to what will surely be a lively discussion.

Attended by:

Founder and CEO at Ox Street
CEO at The Brand Fellows
Co-founder & Chief Product Officer at Zeemart
SVP at Saviynt
VP, APAC and EMEA Enterprise Sales at Proxyclick
Group Head, Operations & Strategic Development at Les Amis Group
Head of Marketing at Zenyum
Head of UX Design at Great Eastern Life
Head of Marketing & Operations, Southeast Asia & Australia at OnTheList
Head of Client Experience at StashAway
Head of Sales at Pickupp Pte Ltd
Head of Product & Customer Experience at Ebb & Flow Group
General Manager (Sales & Marketing) at Gryphon Tea Company
Director, Business Innovations at Resorts World Sentosa
Finance Director at Popular Book Co

For insight on this event, photos and guest interactions, see our post on LinkedIn.

4:00 PM: Ortus Master of Ceremonies to make introductions
4:05 PM: Introduction of Participants
4:10 PM: Short introduction by PayPal
4:20 PM: Sake introduction
4:40 PM: Discussion instigated by the moderator & continued by the group
5:30 PM: End of session

Hosted by PayPal

Paypal logo

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 325 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. For more information on PayPal, visit For PayPal financial information, visit

Event Detail

Thursday, April 7, 2022 16:00

Why attend?