Creating patient-centered healthcare experiences

This event is part of a special Café Series, which, in addition to delivering an engaging discussion on hard-hitting topics, also provides a complimentary metal coffee tumbler, artisan coffee, and virtual entertainment.

Creating patient-centered healthcare experiences

Leading healthcare organizations are becoming collaborative partners in creating—not just providing—experiences focused on patient-centered care. They are working with healthcare consumers themselves to deliver the right care at the right time with new hybrid service options in-facility, online, and at home.

To adapt, healthcare providers need to redesign care experiences with new models that amplify personalization and enable control of care to the consumer, focusing on convenience. Taking care home requires a wide range of connected data and services to offer a truly integrated experience.

• What data needs to be connected to enable healthcare organizations to monitor and even predict patient service needs?
• What is required to deliver consumer apps that can guide patients through their care journey, providing access to easily consumable data?
• What tools can enable clinicians to provide personalized care in the new hybrid service models?
• What integration to the call center is needed to monitor and respond to remote care needs?