Customer success with digital identity

Thursday, August 4th, 10:30 HKT

IT and Digital Transformation leaders in Hong Kong are invited to join this virtual roundtable on ‘Customer success with digital identity’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a select number of guests per event.

Customer success with digital identity

From partner ecosystems and ‘phygital’ experiences to new regulations and the metaverse, various digital transformation trends are actively and interdependently shaping business and society. Complexity is at an all-time high, which begs a question. Why do enterprise organisations increasingly consider customer identity and access management (CIAM) imperative to success?

Companies must ensure their customers can register at pace. They must also build long-term relationships with those customers, elevating experiences without compromising security. Such capabilities are hallmarks of modern digital identity, which may now be necessary for competitive edge in the face of growing friction, evolving demand, and security risks.

  • What challenges do organisations face in reducing digital waste and customer onboarding fatigue?
  • How are leaders accelerating innovation to improve customer experience and security? What role can CIAM play?
  • What trends are shaping the future of the industry? How are companies preparing for it?

Join leaders interested in discussing practical advice and guidance about the role that technology plays to ensure unparalleled security and experiences for everyone and everything.

10:30 AM: Introduction by The Ortus Club
10:35 AM: Introduction of participants
10:45 AM: Short address from ForgeRock
10:55 AM: Discussion instigated by the moderator and continued by the group
11:45 AM: End of session

Hosted by ForgeRock

Event Detail

Thursday, August 4, 2022 10:30
Hong Kong

Why Attend?