Elevating Customer Trust: Uniting Security and Experience in the Digital Age

Wednesday, April 17th, 18:30 GMT

CX, Commerce, and Product leaders in London are invited to join this roundtable dinner on ‘Elevating Customer Trust: Uniting Security and Experience in the Digital Age’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is complimentary and by invitation only.

Elevating Customer Trust: Uniting Security and Experience in the Digital Age

In today’s digital landscape, balancing robust fraud protection with seamless customer experiences is paramount. Collaborating between technology experts and CX leaders, the focus is on safeguarding consumers from cyber threats while preserving brand reputation. Achieving this balance requires integrating fraud prevention into existing CX frameworks, leveraging data for enhanced verification, and implementing real-time measures without disrupting the customer journey.

By emphasizing the importance of customer trust through the alignment of security and experience, this topic resonates with professionals across various industries involved in customer experience and product development.

  • How are companies today incorporating fraud prevention in their existing CX strategies?
  • In what ways are companies leveraging data to enrich customer verification?
  • What challenges do companies have in implementing real-time fraud prevention without compromising the customer experience?

Join leaders interested in shaping the future of industry by leveraging innovative technologies, fostering sustainable practices, and creating inclusive, forward-thinking workplaces.

Job titles may include CXO, CTO, CIO, CPO, Head of Product, Head of Customer Success, Head of Digital Innovation, Head of Customer Marketing, Head of Commerce and Ecommerce, and other senior decision-makers.

6:30 PM Arrival of guests and drink reception
7:00 PM
Welcoming and opening address by The Ortus Club
7:10 PM
Short introduction by Vonage
7:20 PM
Discussion instigated by the moderator and continued by the group
7:50 PM
Appetizers are served
8:20 PM
Discussion ends, mains are served
9:00 PM
Drinks and networking
9:30 PM
Guests normally start to leave

Ormer – Clarges Suite

7 – 12 Half Moon Street, London, W1J 7BH  | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Hosted by Vonage

Vonage logo

Your Own Peer Network

Take your seat at the table where industry leaders converge. Before and after our discussions, you’ll have dedicated time to connect with like-minded peers who share your passions. Immerse yourself in a dynamic, collaborative community that fosters innovation and knowledge-sharing. Whether you seek mentorship or professional camaraderie, no man is an island at our events.

Future Insight

Surrounded by elite visionaries, thought leaders, and disruptors, you’ll gain access to insights and emerging trends that extend beyond the horizon. Attending our events allow you an opportunity to not only anticipate change but to actively shape the future of your industry, returning with a strategic edge and a treasure trove of new ideas to elevate your business.

Expert Event Orchestration

Engage in candid, knowledge-rich conversations set against the backdrop of the world’s finest venues. With over 2,000 events since 2016, we are dedicated to professionalism, curating topics, guest lists, and moderators to provide you an unparalleled experience. 

Tailored Discussions

Your engagement is our priority; our renowned, handpicked moderators, adept at crafting immersive discussions, ensure that your time is thoroughly enjoyable and stimulating. Prior to the event, we’ll ask you questions to ensure the discussions are fruitful and aligned with your interests – all you have to do is show up.

Sensory Delight

Delight in meticulously curated three-course meals crafted by maestro chefs. Then take your pick from our curated menu of wines and coffee, all set within an ambiance that not only satisfies your palate but also inspires connections and ideas.

See what our guests are saying

Event Detail

Wednesday, April 17, 2024 18:30

Why attend?