CXaaS: the future of customer experience

BFSI leaders in UKI are invited to join this virtual roundtable on ‘CXaaS: the future of customer experience’. It is a great opportunity to learn about transforming customer relationships and businesses with experiences powered by human expertise and CX technology.

The session will explore the market forces shaping CXaaS and how it outperforms traditional solutions. Participants will also examine how they can put it to work, driving customer delight and loyalty across their organisations.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between attendees in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a certain number of guests per event.

CXaaS: the future of customer experience

As the business landscape evolves, leading brands double down on speed, flexibility, and outcomes. Leaders are rethinking their end-to-end operations, particularly how to adapt customer experience to keep pace with digital across all channels. Driving agility is critical, and an innovative CX model may be key.

Customer Experience as a Service (CXaaS) harnesses the combined power of strategy, technology, integrated data, automation, employee expertise, and more. Its potential to guide simpler, more fulfilling customer interactions is redefining how companies address ever-changing market conditions.

  • What is Customer Experience as a Service (CXaaS)? Why should businesses care?
  • What technology and people solutions power CXaaS?
  • How can organisations get started with an outcome-based CXaaS program?

4:00 pm BST: Welcome by The Ortus Club and short address from TTEC
4:15 pm BST: Discussion instigated by the moderator and continued by the group
5:15 pm BST: Discussion brought to a close

Hosted by TTEC

TTEC logo

Event Detail

October 21, 2021 16:00
BST
Virtual
United Kingdom, Ireland

Why attend?