Defining Consumer Risk in The Next ‘New Normal’

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Virtual Roundtable

Wednesday, October 7th, 10:30 PST

An exclusive online discussion for risk & product leaders in the Philippines.


Defining Consumer Risk in The Next ‘New Normal’

Organisations all over the world have been reviewing the way they identify and manage risk to protect their customers from increasing threats. This is particularly the case in Southeast Asia where new threats are emerging as a consequence of the increasing popularity of new FinTechs such as Neobanks and eWallets.

To meet consumer expectations, leading organisations need to reduce online fraud while preserving quality customer experience. This means risk and payment leaders should evaluate tools, data, and best practices to support these growing online transactions.

  • How can organisations identify and prioritise the growing areas of risk their customers will face?
  • How can customer information be transformed into unique and valuable data to use in making risk decisions more accurately?
  • How can companies verify identities quickly and accurately to reduce online fraud and preserve quality customer experience?

Attended by:

Head of Corporate Information Security at PayMaya
Head of Risk Management at Sun Life
Assoc. Director of Product Management at PayMaya 
Sr. Manager of Operations at Thumbtack 
Sr. Manager of Risk Management & Quality at Pera Hub
Manager of Product at BDO Unibank
Manager of Product at GCash 
Manager of Product, Risk & Fraud Solutions at PayMaya 
Information Technology Risk Officer at BDO Unibank
Risk Management Officer at Okada Manila
Risk Analyst at PayMongo
Fraud & Risk Engineer at PayMongo
Fraud Investigations Team Leader at Home Credit 
Data Engineer at PayMongo

10:20 am: Guests to check-in online
10:30 am: Welcome by The Ortus Club
10:35 am: Introduction of participants
10:40 am: Short address from Ekata
10:50 am: Discussion instigated by the moderator and continued by the group
11:45 am: End of session

Hosted by Ekata

Event Detail

Wednesday, October 7, 2020 10:30

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