An exclusive online discussion for risk & product leaders in Indonesia.
Defining Consumer Risk in The Next ‘New Normal’
Organisations all over the world have been reviewing the way they identify and manage risk to protect their customers from increasing threats. This is particularly the case in Southeast Asia where new threats are emerging as a consequence of the increasing popularity of new FinTechs such as Neobanks and eWallets.
To meet consumer expectations, leading organisations need to reduce online fraud while preserving quality customer experience. This means risk and payment leaders should evaluate tools, data, and best practices to support these growing online transactions.
- How can organisations identify and prioritise the growing areas of risk their customers will face?
- How can customer information be transformed into unique and valuable data to use in making risk decisions more accurately?
- How can companies verify identities quickly and accurately to reduce online fraud and preserve quality customer experience?
President and Director at PT BNI Life Insurance
EVP of Risk Management at Uang Teman
SVP and Head of Enterprise at UOB
VP of Product at Warung Pintar
VP of Product & Technology at Anteraja
VP of Strategic Office at Bhinneka.com
VP of Risk Management at DANA
VP of Risk at OVO
VP of Operations at PT. Indonesia Super Corridor
Sr. Manager of Product at Orami
Manager of Product at Gojek
Manager of Product at Bukalapak
Manager of Lead Product Manager at OVO
Manager of Product at Traveloka
Data Scientist at DANA
1:50 pm: Guests to check-in online
2:00 pm: Welcome by The Ortus Club
2:05 pm: Introduction of participants
2:10 pm: Short address from Ekata
2:30 pm: Discussion instigated by the moderator and continued by the group
3:45 pm: End of session