Digital banking: the business of experience for banks and wealth management firms

Banking and capital markets leaders in North America are invited to join this chocolate and whisky-tasting virtual roundtable on “Digital banking: the business of experience for banks and wealth management firms”. It is a great opportunity to learn how to unlock the power of human potential and access total workforce transformation.

The session will explore ways to achieve a resilient and productive workforce experience that thrives in the hybrid world. Participants will also examine emerging best practices from leading organizations that have taken similar approaches.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between attendees in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a certain number of guests per event.

Digital banking: the business of experience for banks and wealth management firms

While retail banking and wealth management firms endured a significant impact throughout 2020, both industries had already embraced digital disruption on multiple fronts years prior. As a result of dramatic shifts in remote consumer engagement, leaders are rethinking their customer and employee experience strategies to sustain business growth.

The new business experience for retail banking and wealth management empowers employees to service their customers digitally. By embracing video conferencing tools as the next best medium for communication and collaboration, they can create unique, high-touch experiences.

  • How can organizations create digital empathy and improve customer trust remotely?
  • What can companies do to curate seamless, personalized, and connected experiences across multiple channels?
  • How can leaders upskill and empower employees to enable a better consumer experience?

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Virtual chocolate and whisky-tasting

Our sophisticated chocolate and whisky-tasting roundtables begin with a top-shelf tasting, led by a whisky expert. The event then continues with a deep dive into the topic that is the theme for this discussion. Registered guests will receive whisky to their doorstep prior to the event. 

6:30 PM EST: Ortus Master of Ceremonies to make introductions
6:35 PM EST: Short Introduction by Avanade
6:40 PM EST: Virtual Chocolate and Whisky Tasting and Introduction of Participants
7:00 PM EST: Discussion instigated by the moderator & continued by the group
8:00 PM EST: End of session

3:30 PM PST: Ortus Master of Ceremonies to make introductions
6:35 PM PST: Short Introduction by Avanade
6:40 PM PST: Virtual Chocolate and Whisky Tasting and Introduction of Participants
7:00 PM PST: Discussion instigated by the moderator & continued by the group
8:00 PM PST: End of session

Hosted by Avanade

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Event Detail

October 13, 2021 18:30
18:30 EST / 15:30 PST
Virtual
North America

Why attend?