Drive cost savings while delivering exceptional customer engagement

Registration is no longer possible.

Tuesday, February 21st, 18:00 CST

Senior executives in Chicago, Illinois are invited to join this roundtable dinner on “Drive cost savings while delivering exceptional customer engagement”.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary.

Drive cost savings while delivering exceptional customer engagement

Traditionally, as companies grew and expanded their customer bases, the cost and complexity that comes with engaging and satisfying customers would scale exponentially. Now, organizations are increasingly leveraging conversational AI to drive cost savings while delivering exceptional customer engagement through personalized digital experiences.

By leveraging AI-powered chatbots and virtual assistants, businesses can automate repetitive tasks and provide 24/7 customer support, reducing the need for human resources. Additionally, companies are also exploring the potential of conversational AI to analyze customer interactions and preferences to deliver personalized experiences and improve customer satisfaction, leading to not only cost savings but an overall greater customer experience.

  • What challenges do companies face in scaling up their customer experience and engagement?
  • How are organizations exploring the potential of conversational AI? What are the challenges and opportunities they face?
  • What does the future of personalized, AI-driven digital experiences look like? What strategies and technologies show great potential for long-term success?

Smyth and The Loyalist

177 N Ada St #101, Chicago, IL 60607, United States | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by:

VP, Global Technology at JPMorgan Chase & Co.
VP, Marketing Strategy Lead, Healthcare Payments at JPMorgan Chase & Co.
VP, Cloud Architecture, Sales & Marketing Tech, CDP, Marketing Analytics at Northern Trust Corporation
Head of eCommerce Strategy and Operations North America at Motorola Mobility (a Lenovo Company)
Head of Legal Department at Motorola Mobility (a Lenovo Company)
Global Director OMNI CX at Foot Locker
Principal Director at Accenture
Senior Director, Growth Marketing at Expedia Group
Director, Global Solutions Architect at Schneider Electric
Director, Ads Strategy at DoorDash
Director of Regional Marketing. at Expedia Group
Senior Program Manager, Global CSO at LinkedIn
Program Innovation Manager, Digital IoT Analytics & Business Development at Whitlock Consulting Group

For insight on this event, photos and guest interactions, see our post on LinkedIn.

6:00 PM: Arrival of guests
6:30 PM: Welcome by The Ortus Club
6:40 PM: Short address by LivePerson
6:45 PM: Discussion instigated by the moderator and continued by the group over dinner
7:30 PM: Starters served
7:45 PM: Discussion brought to a close and guests are encouraged to continue networking
9:15 PM: Guests normally start leaving

Hosted by LivePerson

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Event Detail

Tuesday, February 21, 2023 18:00
Chicago, Illinois

Why attend?