Driving customer engagement and loyalty with a data-driven retention strategy

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Friday, July 28th, 12:00 SGT

Product leaders in Singapore are invited to join this roundtable luncheon on ‘Driving customer engagement and loyalty with a data-driven retention strategy’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary.

Driving customer engagement and loyalty with a data-driven retention strategy

Companies are making big bets around products every day to accelerate acquisition and adoption, but this is becoming increasingly challenging. As such, organizations are turning their focus to retention as a strategy for growth, not just for reducing churn but also to grow the lifetime value of each customer and maintain a competitive moat.

Getting to the next level of customer retention requires a data-driven approach to customer engagement. Digital behavioural data can help businesses uncover ways to build lasting customer relationships, retain existing customers, and increase customer engagement through personalisation and better customer experience.

  • What are the key customer retention drivers organizations today prioritize?
  • How do companies identify meaningful customer touchpoints and optimize their customer journey?
  • What customer behavioural data points should organizations explore?

CUT by Wolfgang Puck

2 Bayfront Ave, B1 – 71, Singapore 018972 | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by:

CTO at ST Logistics
CTO, Hyperledger Fabric Blockchain at Zuellig Pharma Corporation
VP & Head of Product – Consumer & SME (Instarem) at Instarem
Global Head of Data Science & Analytics & AI Solutions (ED) at UBS
Head of Growth Strategy and Planning, APAC at foodpanda
Head of Product APAC at Back Market
Head of Digital Strategy & Transformation at United Overseas Bank
Head of Design Systems and Visual Design at PropertyGuru
Director, Global Digital Product Management, CCIB Digital Channels at Standard Chartered Bank

For insight on this event, photos and guest interactions, see our post on LinkedIn.

12:00 PM: Arrival of guests and drink reception
12:30 PM: Welcoming and opening address by The Ortus Club
12:35 PM: Short introduction by Amplitude
12:45 PM: Discussion instigated by the moderator and continued by the group
1:15 PM: Appetizers are served
1:45 PM: Discussion ends, mains are served
2:45 PM: Desserts, coffee and tea are served, and guests are encouraged to stay and network
3:45 PM: End of session

Hosted by Amplitude

Amplitude logo

Event Detail

Friday, July 28, 2023 12:00
SGT
Singapore

Why attend?