What’s next in CX: Optimising platforms for an enhanced experience

Registration is no longer possible.

IT and digital transformation leaders in Singapore are invited to join this virtual whisky and chocolate-tasting roundtable on ‘What’s next in CX: Optimising platforms for an enhanced experience’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a select number of guests per event.

What’s next in CX: Optimising platforms for an enhanced experience

Communication APIs have rapidly evolved in the past few years, with organisations requiring better means for internal exchanges and customer engagement. As the technology matures, companies are afforded more security, opportunities, and flexibility while minimising the effort needed to implement.

Product adoption and customer loyalty are increasingly dependent on the quality of a digital experience. With increasing focus on digital platforms, enterprises must navigate the complexity of a multi-channel environment to build and manage new applications that deliver seamless, end-to-end customer experiences. 

  • How do communication APIs ensure a seamless user journey, improve customer satisfaction, and increase productivity?
  • How can companies break down UX and CX silos with digital platforms? Why is this important?
  • How can companies build smarter, more sustainable CX roadmaps powered by technology?

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Virtual whisky and chocolate-tasting

Our sophisticated virtual whisky and chocolate-tasting roundtables begin with a top-shelf tasting, led by a whisky expert. The event then continues with a deep dive into the topic that is the theme for this discussion. Registered guests will receive whisky to their doorstep prior to the event. 

Attended by:

President, CEO at Etiqa Philippines
CEO and Co-Founder at Smartkarma
CPO and Partner at Endowus
CPO at Ninja Van
CPO at aCommerce
CIO and Co-founder of hoolah at hoolah
Chief Product and Technology Officer at Ayoconnect
Regional VP at Fullerton Health
VP, Technology Operations at Singapore Exchange (SGX)
VP, Digital Product Management at Prudential Financial
Regional Head, Wise Platform at Wise
Regional Director of IT Transformation & Strategy at Liberty Mutual Insurance
Executive Director, Global Mobile & Digital Products at Standard Chartered Bank
Director of Engineering at Carousell
Strategy and Transformation Director at FairPrice Group
Country Manager at StashAway

For insight on this event, photos and guest interactions, see our post on LinkedIn.

4:00 pm: Ortus Master of Ceremonies to make introductions
4:05 pm: Short address from Toku
4:10 pm: Whisky introduction
4:30 pm: Discussion instigated by the moderator and continued by the group
5:30 pm: End of session

Hosted by Toku

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