An exclusive virtual discussion for CX leaders in the support, marketing, and sales industry across the United States.
Driving sales and customer loyalty with automated engagement and visibility solutions
From fashion to grocery to fitness equipment, consumers expect a seamless delivery experience with clear promise dates, consistent communication, and flawless execution. For retailers, ensuring a smooth and satisfactory last-mile delivery experience–the final leg of the journey where a product lands in a consumer’s hands–is now more significant than ever. These expectations produce increased pressure on customer care and ecommerce leaders to rise up to the challenge.
- How can automated customer experiences drive results and lower cost-to-serve?
- What are the best practices for delivering data-driven customer experiences?
- What end-to-end visibility tools increase productivity?
Founder at Limitless Leads
Director of Commercial at Sherwin Williams
11:00 am: Welcome by The Ortus Club
11:10 am: Introduction of participants and short address from Ada
11:20 am: Discussion instigated by the moderator and continued by the group
12:30 pm: End of session