Driving sustained success and satisfaction through a service model

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Leaders in Professional Services in North America are invited to join this virtual roundtable on “Driving sustained success and satisfaction through a service model”.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary.

Driving sustained success and satisfaction through a service model 

Businesses are increasingly transitioning to a service model, providing their clientele with long-term support instead of one-off products. This has led to an increase in customer-facing billable projects. Coupled with an ever-tightening labor pool, resource management has risen as a strategic function to get the right person with the right skills in place at the right time to deliver on company and customer expectations. 

Recent research by Forrester indicates four priorities for improvement in project operations: resource utilization optimization, greater collaboration, enhanced reporting and analytics, and increased business agility and operational excellence. While the keys to success are clear to leaders, the attainment of these goals is a task too tall for the under-equipped.

  • How do organizations plan for resource capability and capacity? What challenges do Project Managers have resourcing projects?
  • What can companies do to drive greater collaboration amongst project and resource managers?
  • How are leaders supporting resources, career goals, and next assignment?

Attended by:

CITO at CodeGnome Consulting
VP & GM at Sinclair Broadcast Group
Vice President, Industrial Manufacturing at JE Dunn Construction
Director of Operations at Guidehouse
Director of Optimization and Integration at BMO Financial Group
Director of the Enterprise Agility Office at Catalina
Director of Client Success at Kroll
Director of Operations at Shutterstock
Director of Operations and Monetization at Paramount
Director at FTI Consulting
GM at Turner Consturction Company

For insight on this event, photos and guest interactions, see our post on LinkedIn.

4:00 PM: Log in of guests
4:10 PM: Welcome from The Ortus Club and short address from Avanade
4:15 PM: Discussion instigated by the moderator and continued by the group
5:15 PM: Discussion brought to a close

Hosted by Avanade and Microsoft


Event Detail

Wednesday, November 16, 2022 16:00
North America

Why attend?