Enhancing IT services and operations with the power of AI

Senior executives in ASEAN are invited to join this virtual roundtable on ‘Enhancing IT services and operations with the power of AI’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a select number of guests per event.

Enhancing IT services and operations with the power of AI

In 2020, companies around the globe were forced to quickly restructure how they conduct business. Digitalisation plans were accelerated, employees were moved to virtual workspaces, and business operations transitioned online. Consequently, there is now an ever-growing need for advanced support on the IT side of operations in order for companies to manoeuvre and operate smoothly on a daily basis.

Fortunately, Forrester identifies that AIOps is helpful in tackling the top IT service priorities which are reducing cost and minimising risk. Artificial Intelligence can predict 35% of incidents before they even happen, helping organisations improve their IT maturity from reactive to proactive.

  • What are companies’ top 3 digital transformation priorities in 2022?
  • In addition to manual redundant processes, disconnected and inflexible systems, and operational silos, what challenges do leaders commonly face?
  • While leveraging newer technologies, how have companies enhanced technology operations to be more effective? What hurdles are left to overcome?
  • What roles will DevOps and SRE (Site Reliability Engineering) play in the future of the industry?

Join leaders interested in seeing how leading organisations harness AI-powered service operations to deliver exceptional employee experiences.

Job titles may include CIO, Head, and VP of IT.

Current attendees:

CIO at Ayala Land
CIO at Singapore Customs
Vice President IT Infrastructure, Advanced Agricultural Technology & Data Sciences at Sime Darby Plantation
Head of Data Management & Strategy at Maybank
Head of Applications Maintenance and Support, IT Solution Delivery & FVP at BDO Unibank

11:00 am: Welcome by The Ortus Club
11:10 am: Short Introduction from ServiceNow
11:15 am: Discussion on Enhancing IT services and operations with the power of AI
12:15 pm: Lucky draw and end of session

Hosted by ServiceNow

ServiceNow logo

Daniel Ng moderator

DANIEL NG

IT Transformation Solution Lead, Asia | ServiceNow

Abhishek Gupta - speaker

ABHISHEK GUPTA

Advisory Solution Consultant | ServiceNow

Event Detail

December 1, 2021 11:00
GMT+8
Virtual
ASEAN region

Why attend?