The Era of “Hyperautomation” and “Multiexperience”

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Virtual Roundtable

Wednesday, October 21st, 10:00 GMT+8

An exclusive online discussion for IT leaders across the APAC Region.


The Era of “Hyperautomation” and “Multiexperience”

In its Top 10 Strategic Technology Trends for 2020 report*, Gartner identifies “Hyperautomation” and “Multiexperience” as two of the top people-centric trends.  Hyperautomation is defined as “a state in which organisations use a combination of AI and ML to rapidly identify and automate all possible business processes”, whereas Multiexperience “replaces technology-literate people with people-literate technology”.  

In this new era of physical distancing and remote working, adopting these two trends to an organisation’s digital transformation agenda can increase customer and employee satisfaction and service availability while reducing costs.  

  • What emerging technologies are likely to be adopted to support “Hyperautomation” and “Multiexperience”?
  • How can companies mitigate the impact it will have on the workforce while keeping it fully engaged?
  • How can organisations embrace enterprise agility to deliver value faster while reducing costs?

Gartner Top 10 Strategic Technology Trends for 2020

Attended by:

CIO at Malaysia Airports
Chief RPA at Mindef
SVP and Head at DBS
Head of Delivery Planning at UOB
Head of IT Security at Aboitiz Group of Companies
Director of Core Infra Operation Services at CIMB
Deputy Director of Digital Strategy at Mindef
VP of Data Engineering at Lazada

9:50 am: Guests to check-in online
10:00 am: Welcome by The Ortus Club
10:05 am: Introduction of participants
10:15 am: Discussion instigated by the moderator and continued by the group
11:20 am: Lucky draw & closing
11:30 am: End of session

Hosted by ServiceNow

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Event Detail

Wednesday, October 21, 2020 10:00
Asia Pacific

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