Go from CX Starter to Champion: How to level up your support

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Virtual Roundtable

Wednesday, October 28th, 11:30 SGT

Join us on 28 October when we share key takeaways to level up your customer support.

THE TOPIC

Go from CX Starter to Champion: How to level up your support

You’ll hear more about:
• What leaders need to move from Starter to Champion
• The keys to thriving through and embracing change
• How to plan for continued success in 2021

11:30 am: Welcome address
11:40 am: 5 Big Bets for the future of CRM
11:45 am: What it means to be a CX Champion and why you should care
11:55 am: Beyond the research
12:15 am: 10 tips for better self-care
12:45 pm: End of session

Hosted by Zendesk

zendesk logo

Sarah Reed speaker

SARAH REED

Sr. Director of Global Strategic Events | Zendesk

Adrian McDermott speaker

ADRIAN MCDERMOTT

President of Products | Zendesk

Kathy Dalpes speaker

KATHY DALPES

VP of Customer Advocacy | Zendesk

Wendy Johnstone speaker

WENDY JOHNSTONE

COO of APAC | Zendesk

Malcolm Koh speaker

MALCOM KOH

Customer Experience Strategist | Zendesk

Adam DeMattia speaker

ADAM DEMATTIA

Director of Customer Research | Enterprise Strategy Group

John-McKnight-speaker

JOHN MCKNIGHT

EVP of Research & Analyst Services | Enterprise Strategy Group

Layne Beachley speaker

LAYNE BEACHLEY

7x World Champion Surfer

Kirk Pengilly speaker

KIRK PENGILLY

INXS Guitarist

Event Detail

Wednesday, October 28, 2020 11:30
Virtual
Hong Kong, Philippines, Singapore

Why Attend?