The Retail Leaders’ Luncheon

Registration is no longer possible

Wednesday, September 13th, 10:30 ICT

Retail leaders in Bangkok are invited to join this luncheon on ‘Building the Shopper Journey: From Discovery to Retention’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is complimentary and by invitation only.

Building the Shopper Journey: From Discovery to Retention

The anticipated mild recession in the APAC region has retailers investing heavily in AI and technological advancements to stay competitive. The transformative potential of AI in digital retail cannot be overstated. It serves as the linchpin for innovations in customer experience, operational efficiency, and competitive strategy. The 2021 retail resurgence has multiplied complexities and customer demands, necessitating a deeper plunge into AI innovation.

AI powers personalized shopping experiences, predictive inventory management, and automated customer service, all contributing to enhanced customer satisfaction and loyalty. As the retail landscape becomes increasingly digital, the role of AI is not just significant—it is indispensable. For retailers in the APAC region and beyond, harnessing AI’s potential is no longer an option but a necessity for survival and growth in the digital era. 

  • The Retail Digital Pulse – Market trends, challenges and key drivers to digital and AI driven transformation
  • Panel Discussion – Opportunities, Innovation Hotspots and their digital acceleration.
  • AI for Retail – How can AI potentially revolutionize customer engagement and shopping experiences while driving innovation & efficiency.
  • Lunch & Networking

Grand Hyatt Erawan, BangkokGrand Hyatt Erawan, Bangkok

494 Rajdamri Road Bangkok 10330 Thailand | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Join leaders interested in discussing the current state of retail in Thailand as well as how companies today are utilising AI to further transform how retailers operate and how consumers shop.

Job titles may include CIO, CTO, CMO, CDO, Head/VP/Director of Information Technology, Data, Marketing, and other senior decision-makers.

10:30 AM: Arrival and registration
11:00 AM: Introduction and welcome
11:05 AM: The Retail Digital Pulse – market trends, challenges and key drivers to digital and AI driven transformation
11:25 AM: Customer panel discussion – Opportunities, Innovation Hotspots and their digital acceleration
11:55 AM: AI for Retail: How can AI potentially revolutionize customer engagement and create levers for monetization avenues
12:35 PM: Q&A, wrap up and networking lunch

Hosted by Google Cloud and Accenture

               Accenture logo

Event Detail

Wednesday, September 13, 2023 10:30
ICT
Bangkok

Why Attend?