Healthcare payers: Digital investments to drive performance and efficiencies

Registration is no longer possible.

Healthcare and Insurance leaders in North America are invited to join this virtual roundtable on ‘Healthcare payers: Digital investments to drive performance and efficiencies’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary.

Healthcare payers: Digital investments to drive performance and efficiencies

Healthcare payers are under increasing pressure to improve performance and efficiencies. To stay ahead, digital innovations that can quickly generate value and create a competitive edge are a must. 

Automation can improve the member experience and increase productivity, freeing up staff time for more complex activities. Predictive analytics and actionable intelligence can elevate the quality of care and deliver superior outcomes by using data and analytics to better understand members’ needs and design personalized care plans. Trusted data sharing across the healthcare ecosystem that keeps patient data safe and is tailored to the business is vital.

  • How can companies leverage automation to uplevel the member experience and improve productivity? What are the challenges to implementation?
  • What are the roadblocks to trusted data sharing? How can companies overcome them?
  • What does the future of data and analytics in health insurance look like? What trends are shaping the future?

Attended by leaders interested in revamping digital experiences for their clients to enhance customer journeys and increase business value.

Job titles may include CMIO, CNIO, CDO, and Heads/VPs/Directors of Member Experience, Customer Service, Contact Center/Service Desk, Care Management, Utilization, and Claims Management.

2:50 PM: Log in of guests
3:00 PM: Welcome from The Ortus Club and short address from Avanade
3:15 PM: Discussion instigated by the moderator and continued by the group
4:15 PM: Discussion brought to a close

Hosted by Avanade and Microsoft


Event Detail

Thursday, March 16, 2023 15:00
North America

Why attend?