How banks can delight high-value clients

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Virtual Roundtable with Wine

Wednesday, April 7th, 18:00 CDST

Please join us for an engaging and fun experience where Avanade discusses insights and advice about creating a seamless experience for your clients across many different channels. 


How banks can delight high-value clients

Elevated client expectations have been a burdening consequence of 2020. As a result, financial leaders are under the spotlight when it comes to prioritising and managing client connections.

Increased reliance on insights and advice when creating a seamless banking experience for customers poses challenges for the industry. With the majority of client advisors juggling many different channels to provide personalised CX, it’s time that financial leaders took a step back to evaluate the matters at hand. Are current processes still effective and intuitive? Are businesses providing personalized client services in the right way and at the right time? 

  • How can organizations stand out amidst all the digital noise?
  • How have clients’ needs changed over the past year? 
  • What steps can banks take to improve the client experience?

wine add on gifVirtual wine-tasting

Our lively wine-tasting roundtables begin with a virtual tasting, led by a professional sommelier, and continue into a knowledge-sharing roundtable discussion. Registered guests will receive a selection of wines to their doorsteps in anticipation of the event taking place.

6:00 pm: Guest Login
6:05 pm: Introduction from Avanade
6:10 pm: Wine tasting and topic discussion
6:45 pm: Q&A, Open forum discussion
6:55 pm: Closing comments
7:00 pm: Event end

Hosted by Avanade

Dan Larkin speaker


North America Digital Marketing Lead | Avanade

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North America Marketing Technology Strategist | Avanade

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Event Detail

Wednesday, April 7, 2021 18:00
North America

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