The Optimised Payments Roundtable

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Wednesday, May 24th, 12:00 HKT

Senior executives in Hong Kong are invited to join this roundtable luncheon on ‘How digital businesses can better serve customers – and themselves – by optimizing payments’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. 

How digital businesses can better serve customers – and themselves – by optimizing payments 

To keep pace with the increasingly savvy consumer, APAC businesses are embracing digital transformation with greater urgency and cognizance than ever before. This charge is driving both long-established and emerging industry players—from retail and insurance to telecommunications and mobility—to identify strategic blind spots and find new ways to optimise customer experience, operational efficiencies, and global growth. One of those blind spots is payments. 

31% of consumers abandon checkout if there are too many steps in the process — but just 24% of APAC digital businesses offer express checkout flows. And only 24% use payment data to inform decision-making. So while digital businesses are putting significant resources into enticing customers to their checkout, it’s evident they are not yet leveraging their payment’s full capability. 

  • What are the key challenges that businesses face when optimising their payment systems, and how can they overcome these challenges?
  • How do you find the sweet spot between fighting fraud and boosting authorization rates?
  • Why is there untapped potential in payments data?
  • Where are the quick wins and what are the long-term opportunities of using payments as a revenue driver?

Grissini at Grand Hyatt Hong KongGrissini at Grand Hyatt Hong Kong

2nd Floor, Grand Hyatt Hong Kong, 1 Harbour Road, Wan Chai, Hong Kong | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by leaders interested in discussing insights on how digital businesses can enhance their customer experience, increase revenue, and improve operational efficiency by optimising their payment systems.

Job titles may include CEOs, CFOs, CCOs, CIOs, CTOs, CDOs (Digital), Heads of CX / Omni-channel / Innovation.

For insight on this event, photos and guest interactions, see our post on LinkedIn.

12:00 pm: Arrival of guests
12:30 pm: Welcoming and opening address by The Ortus Club
12:40 pm: Short address from Adyen
12:50 pm: Discussion instigated by the moderator and continued by the group
1:50 pm: Discussion brought to a close
2:00 pm: Coffee, Tea, and Networking

Hosted by Adyen

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Event Detail

Wednesday, May 24, 2023 12:00
Hong Kong

Why attend?