How Singapore’s hospitality leaders are adapting in the face of rapid change

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Senior executives in Singapore are invited to join this roundtable on ‘How Singapore’s hospitality leaders are adapting in the face of rapid change’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a select number of guests per event.

How Singapore’s hospitality leaders are adapting in the face of rapid change

COVID-19 has forever changed the Singaporean hospitality industry. Travelers have adopted new habits, and businesses have risen to meet evolving demands. Customer experience, especially online, is now a critical differentiator against a growing number of clones and competitors.

Modern-day technology has played a key role in helping forward-thinking executives tap new audiences worldwide and unlock additional revenue streams. Consequently, legacy payment setups are undergoing rapid transformation to help organisations drive continued success.

  • What are the main challenges companies faced throughout the pandemic
  • How are leaders adapting their business models to win customers and improve revenue?
  • How is the need for a seamless O2O (online to offline) experience shaping the future of the industry?

Hotel Andaz SingaporeAndaz Singapore

5 Fraser St, DUO Tower, Singapore 189354 | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by:

Founder at DayAway
Founder & CEO at The Luxe Nomad
Co-Founder & CEO at ZUZU Hospitality
CFO Asia at FCM Travel
VP of Finance at COMO Hotels and Resorts
AVP Customer Relations at The Ascott Limited
Regional Director, Revenue Management, Hotel Openings APAC & Middle East at Hilton
Deputy Managing Director at Villa Finder
Managing Director JW Marriott Singapore South Beach – St Regis Singapore at Marriott International
Group Director Revenue Management at Park Hotel Group
Director of Revenue South East Asia and Korea at IHG Hotels & Resorts
Director of Revenue and Raffles Service at Raffles Hotel Singapore
Director of Revenue Management at The Fullerton Hotels & Resorts
Director of Revenue Generation & Distribution at HPL Hotels & Resorts

For insight on this event, photos and guest interactions, see our post on LinkedIn.

11:00 AM: Arrival of guests
11:30 AM: Welcoming and opening address by Ortus
11:40 AM: Short address from Stripe
11:50 AM: Discussion instigated by the moderator and continued by the group
12:50 PM: Discussion brought to a close and lunch
2:00 PM: Guests normally start leaving

Hosted by Stripe