The Future of Commerce Roundtable

Wednesday, March 13th, 18:30 MYT

Retail, F&B, and Entertainment & Amusement leaders in Kuala Lumpur are invited to join this roundtable dinner on ‘Launching Into the Future of Commerce with Payments Innovation’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is complimentary and by invitation only.

THE TOPIC AT HAND

Launching Into the Future of Commerce with Payments Innovation

In recent times, businesses have confronted challenges like inflation and evolving customer behaviours. The response requires simplicity and efficiency, focusing on automation and staff upskilling. An overlooked yet pivotal aspect is payments optimisation, which is essential for technology integration and operational simplification. Notably, 70% of Malaysian consumers prefer businesses that allow online purchases and in-store returns. 

This integration of online and offline channels can boost revenues significantly. Yet, only 35% of Malaysian businesses are beginning to invest in such strategies. Payment systems are crucial in transforming omnichannel experiences and enhancing customer experiences through personalised services. This approach is key to transitioning to unified commerce, highlighting the importance of payment solutions in driving customer loyalty and business growth amidst challenging economic conditions.

  • What are the potential challenges and benefits of integrating advanced payment systems into existing business models, especially in the context of evolving consumer expectations?
  • How can businesses effectively balance the need for payment security with the demand for a seamless and personalised customer experience?
  • How can Malaysian businesses effectively utilise real-time payment data to enhance customer loyalty and personalise shopping experiences?

Join leaders interested in exploring the cutting edge of payment technology and its transformative impact on business models, customer engagement, and the future of retail and ecommerce.

Job titles may include CFO, CCO, CIO, CTO, Chief Digital Officer, Head of CX, Head of Omnichannel, Head of Innovation, and other senior decision-makers.

6:30 PM: Arrival of guests
7:00 PM: Welcome by The Ortus Club
7:05 PM: Short address by Adyen
7:15 PM: Discussion instigated by the moderator and continued by the group over dinner
8:15 PM: Discussion brought to a close
9:00 PM: Guests continue networking

Nobu, Kuala LumpurNobu Kuala Lumpur

L4A-05, Level 4A Shoppes at Four Seasons Place Kuala Lumpur No, 145, Jln Ampang, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Hosted by Adyen

Adyen logo

Your Own Peer Network

Take your seat at the table where industry leaders converge. Before and after our discussions, you’ll have dedicated time to connect with like-minded peers who share your passions. Immerse yourself in a dynamic, collaborative community that fosters innovation and knowledge-sharing. Whether you seek mentorship or professional camaraderie, no man is an island at our events.

Future Insight

Surrounded by elite visionaries, thought leaders, and disruptors, you’ll gain access to insights and emerging trends that extend beyond the horizon. Attending our events allow you an opportunity to not only anticipate change but to actively shape the future of your industry, returning with a strategic edge and a treasure trove of new ideas to elevate your business.

Expert Event Orchestration

Engage in candid, knowledge-rich conversations set against the backdrop of the world’s finest venues. With over 2,000 events since 2016, we are dedicated to professionalism, curating topics, guest lists, and moderators to provide you an unparalleled experience. 

Tailored Discussions

Your engagement is our priority; our renowned, handpicked moderators, adept at crafting immersive discussions, ensure that your time is thoroughly enjoyable and stimulating. Prior to the event, we’ll ask you questions to ensure the discussions are fruitful and aligned with your interests – all you have to do is show up.

Sensory Delight

Delight in meticulously curated three-course meals crafted by maestro chefs. Then take your pick from our curated menu of wines and coffee, all set within an ambiance that not only satisfies your palate but also inspires connections and ideas.

See what our guests are saying

Event Detail

Wednesday, March 13, 2024 18:30
MYT
Kuala Lumpur

Why attend?