Mobility and Managed Services in Retail: Trends, Challenges, and Opportunities

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Virtual Chocolate-tasting Roundtable

Wednesday, May 25th, 16:00 MYT

Retail leaders in Malaysia are invited to join this Virtual Chocolate-tasting Roundtable on ‘Mobility and Managed Services in Retail: Trends, Challenges, and Opportunities’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a select number of guests per event.


Mobility and Managed Services in Retail: Trends, Challenges, and Opportunities

According to recent studies, retailers’ operating costs have risen by nearly 11% in the past five years, while store-based profit margins have halved in the past decade. In addition, today’s consumers demand an always-on, seamless shopping experience. As a result, the need for organisational agility is greater than ever.

Leaders recognise the importance of redefining their business processes while optimising TCO. However, success may depend on new capabilities and technologies that can fully integrate physical distribution channels into consumers’ digital experiences, from store endpoint operations to cash-related services.

  • What challenges do organisations face as a result of changing consumer behaviour?
  • What impact is technology having on the decision-making process?
  • How can companies enable greater efficiency and lower TCO moving forward?

Chocolate tastingVirtual chocolate-tasting

Our sophisticated chocolate-tasting roundtables begin with a top-shelf tasting, led by a chocolate expert. The event then continues with a deep dive into the topic that is the theme for this discussion. Registered guests will receive chocolate to their doorstep prior to the event.

Attended by:

COO at Collection House
Head of Commercial / CFO at Metcash
Head of Customer Experience at Intuit Australia Pty Ltd
Head of Technology at Commonwealth Bank – Group Super
Head of Data Regulation at ANZ
Director of Automation & AI Transformation at Westpac Group
Associate Director – Implementation Team Leader at Westpac Institutional Bank
GM, Workforce Optimisation at Bank of Queensland
Performance Insights & Product Owner / Manager at National Australia Bank
Product Owner at ANZx

For insight on this event, photos and guest interactions, see our post on LinkedIn.

4:00 pm: Ortus Master of Ceremonies to make introductions
4:05 pm: Introduction of participants
4:10 pm: Short introduction by Diebold Nixdorf
4:20 pm: Chocolate-tasting introduction
4:45 pm: Discussion instigated by the moderator & continued by the group
5:30 pm: End of session

Hosted by Diebold Nixdorf

diebold nixdorf

Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. We automate, digitize and transform the way people bank and shop. Our software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner to the majority of the world’s top 100 financial institutions and top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape. 

Diebold Nixdorf has a presence in more than 100 countries with approximately 22,000 employees worldwide. Shares are traded on the New York Stock Exchange under the symbol ‘DBD’. 

Beng Hui speaker


Country Sales Leader, Malaysia (Retail) |

Diebold Nixdorf

Amit Mishra speaker


Manage Services Sales Lead (APAC) |

Diebold Nixdorf

Gavin Rossouw speaker


Sales Leader, Productivity Solutions & Services ASEAN |


Event Detail

Wednesday, May 25, 2022 16:00

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