Reshaping experiences in a digital-first world

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Wednesday, November 9th, 12:00 AEDT

IT leaders in Sydney, Australia are invited to join this roundtable luncheon on ‘Reshaping experiences in a digital-first world’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary.

Reshaping experiences in a digital-first world

Customer experience is now the unique, sustainable, and long-term differentiator that drives competitive advantage for organisations across different industries. With an unparalleled abundance of digital content, businesses now face a critical challenge in developing content management platforms best suited to their customers’ and talents’ needs.

Industry leaders are charged with creating more personalised and engaging digital experiences for customers and employees. Establishing platforms that promote clear, concise, and concrete digital communication is vital to implementing new business models that eliminate friction from customer journeys and optimise operations costs and processes.

  • How has digital content reshaped customer experience?
  • What critical elements of digital content management must be enhanced?
  • How can leaders provide customers, employees, and stakeholders with exceptional and seamless digital experiences?

Altitude, Shangri-La SydneyAltitude, Shangri-La Sydney

176 Cumberland St, The Rocks NSW 2000, Australia | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by:

VP of Engineering, Digital at Macquarie Group
Head of Marketing and Media at Westpac
Head of Business Analysis and Process Excellence at George Weston Foods
Head of Application Development at Stockland
Head of Digital and Member Engagement at Zurich
Head of Delivery and Digital at Woolworths Group
Head of Customer Value and Lifecycle Management at TPG Telecom
Head of Strategy and Digital at Holcim
Head of Innovation and Transformation APAC at ING
Executive Director of Strategy at St Vincent’s Health Australia
Director of Global Technology Colleague Experience at Aon
Technical Director at WaterNSW
Associate Director of Digital Personalisation at Optus
GM of Brand and Marketing at Pepper Money

For insight on this event, photos and guest interactions, see our post on LinkedIn.

12:00 PM: Arrival of guests
12:30 PM: Welcoming and opening address by The Ortus Club
12:40 PM: Short address from OpenText
12:45 PM: Discussion instigated by the moderator and continued by the group over lunch
1:45 PM: Discussion ends and guests are encouraged to continue networking
2:30 PM: Guests normally start leaving

Hosted by OpenText

Event Detail

Wednesday, November 9, 2022 12:00
AEDT
Sydney

Why attend?