Resilience in Retail: how Asia’s retailers are adapting in the face of rapid change

Resilience in Retail: how Asia’s retailers are adapting in the face of rapid change

Last year was unlike any other for Asia’s retail industry. Leaders continue to face constant change as consumers adopt new purchasing habits. Customer experience, especially online, has become a critical differentiator in a crowded space of clones and competitors. Consequently, savvy retail executives are turning to modern-day technology to launch additional revenue streams and accelerate global expansion. Many are upgrading their legacy payment setups to overcome new challenges and adapt even faster.

• How are retailers adapting to the new normal and finding ways to expand?
• Which strategies can leaders implement to remove blockers associated with international expansion?
• How can retailers tackle new challenges brought about by rapid consumer migration online?
• How can payment technology be used strategically to accelerate growth and improve customer experience?