Resilience In Retail: how Asia’s retailers are adapting in the face of rapid change
Last year was unlike any other for Asia’s retail industry, and leaders continue to face constant change as consumers adopt new purchasing habits. Customer experience, especially online, has become a critical differentiator in a crowded space of clones and competitors. Savvy retail executives are turning to modern-day technology to launch additional revenue streams and accelerate global expansion–and many are upgrading their legacy payments setups to overcome new challenges and adapt even faster.
- How are retailers adapting to the new normal and finding ways to expand?
- Which strategies can leaders implement to remove blockers associated with international expansion?
- How can retailers tackle new challenges brought about by the rapid consumer migration online?
- How can payments technology be used strategically to accelerate growth and improve customer experience?
CFO at HappyFresh
VP of Fashion at Lazada
VP of Marketing at HappyFresh
Head of Digital Transformation at Maxis
Head of Business Finance Services at Aeon Retail
Head of Regional E-Commerce at Uhrenholt
Head of Finance Automation at Celcom Axiata
Director of Commercial at FashionValet
Director of Consumer Finance at Courts Malaysia
Director at Love, Bonito
10:30 am: Welcome by The Ortus Club
10:35 am: Introduction of participants
10:45 am: Short address from Stripe
10:50 am: Resilience In Retail: how Asia’s retailers are adapting in the face of rapid change
11:00 am: Discussion instigated by the moderator and continued by the group
11:45 am: End of session