Retail digitalisation: Transforming the in-store experience

Registration is no longer possible.

Operations and IT leaders in Retail in Kuala Lumpur, Malaysia are invited to join this roundtable luncheon on ‘Retail digitalisation: Transforming the in-store experience’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. 

Retail digitalisation: Transforming the in-store experience

The retail sector has largely remained human-driven, even well into the digital age. However, labour shortages plague the industry and customer expectations and preferences continue to skew towards online. The new retail reality is that customers want the efficiency and convenience of mobile and eCommerce across all their shopping experiences.

To solve this problem, companies must look towards digitalisation. Through this retail transformation, companies can meet and exceed changing customer expectations while maximising limited staff productivity and minimising their tedious work. With the ability to accurately forecast demand, efficiently communicate between branches, and provide seamless, personalised experiences, companies can once again capture the maximum value of physical retail.

  • What challenges do retailers face in equipping stores with digital tools?
  • How can companies utilise technology to maximise outcomes and productivity with limited resources?
  • What trends and technologies are shaping the future of retail? What can companies do today to prepare for an increasingly fast-paced future?

Cloud 9 - Private Dining RoomCloud 9 – Private Dining Room

Lot 9 . 104 . 00, 166, Bukit Bintang St, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia  | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by:

CTO at Siti Khadijah Group
Head of AEONmakan at AEON CO. (M) BHD.
Regional Director of Southeast Asia at Ikano Insight
Associate Director of Product Management at Zalora
Artificial Intelligence Executive at Petronas
Regional Manager of Apparel Category Lead at Zalora
Business Development, Downstream Marketing at PETRONAS

For insight on this event, photos and guest interactions, see our post on LinkedIn.

12:00 PM: Arrival of guests
12:30 PM: Welcome by The Ortus Club and lunch is served
12:35 PM: Short address by Zebra Technologies
12:45 PM: Discussion instigated by the moderator
1:45 PM: Discussion brought to a close
2:30 PM: Guests normally start leaving

Hosted by Zebra Technologies

Event Detail

Tuesday, September 27, 2022 12:00
Kuala Lumpur, Malaysia

Why attend?