Thailand’s next digital wave: Experience transformation?

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Wednesday, December 14th, 11:00 ICT

Business leaders in Insurance, Energy Telecommunications, Commerce, Travel & Hospitality, Retail and other Industries in Bangkok, Thailand are invited to join this roundtable to discuss what is coming in Thailand’s next digital wave in 2023 and beyond.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment over lunch. Attendance is by invitation only and complimentary. 

Thailand’s next digital wave: Experience transformation?

Digital services are transforming the lives of customers in today’s online-first world. With increased emphasis on serving the customer and improving outcomes, industry definitions are blurring, particularly as customers consume a multitude of services, many even unrelated from a single mobile app.

Some companies are partnering to manage and deliver end-to-end customer journeys, which begs the question. How should businesses be preparing for this new future? 

  • How do companies enhance customers’ digital journeys and create memorable experiences? 
  • What are ‘super apps’, and should companies build their own? 
  • What opportunities exist in business adjacencies like insurance, telecommunications, energy, travel and hospitality, retail, and other industries in Thailand?
  • Should you build your own digital ecosystem or partner with an existing one? How do they balance the two?

SO/ Bangkok – The Box

2 North, S Sathon Rd, Bang Rak, Bangkok 10500, Thailand | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by:

Chief Marketing Officer at
Chief Technology Officer / Chief Digital Officer at City Holdings
Chief Analytics and AI Officer & Managing Director at True Digital Group
Chief Transformation Officer at Chubb
EVP, Chief Data Officer at Muang Thai Life Assurance
Head of International B2B Business at True Digital Group
Head of Digital Innovation at Bangkok Life Assurance
Head of Digital Transformation – Americas at Infineon Technologies
Head of IT Infrastructure and Operations at Siam Piwat
Director of CRM & Customer Loyalty at Centara Hotels & Resorts

For insight on this event, photos and guest interactions, see our post on LinkedIn.

11:00 AM: Arrival of guests
11:30 AM: Welcome by The Ortus Club
11:35 AM: Short address by Publicis Sapient
11:45 AM: Discussion instigated by the moderator and continued by the group over lunch
12:45 PM: Discussion brought to a close and guests are encouraged to continue networking
1:30 PM: Guests normally start leaving

Hosted by Publicis Sapient

Publicis Sapient logo

Event Detail

Wednesday, December 14, 2022 11:00
SO/ Bangkok

Why attend?