The Conversational AI Roundtable

Registration is no longer possible.

Tuesday, June 13th, 12:00 WIT

Retail and e-commerce leaders in Jakarta are invited to join this roundtable luncheon on ‘The future of conversational AI: Live chat, voice, and WhatsApp’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. 

The do’s & dont’s of conversational AI: Live chat, voice, and WhatsApp

As businesses and customer bases continue to grow rapidly, the ability to effectively engage and communicate with consumers becomes increasingly challenging to scale. Talent is scarce, expenses skyrocket, and customer expectations continue to evolve. Fortunately, advancements in AI and automation have been easing the load off companies and opening new avenues for innovation. 

Conversational AI has the potential to revolutionise how businesses communicate with their customers, but implementing this technology can come with its own set of challenges. The pitfalls one can encounter when exploring this technology are abundant, but with a properly constructed strategy, conversational AI can unlock long-term success through a thriving relationship with customers.

  • What challenges do companies face in effectively communicating with customers today? How is AI filling the gaps?
  • How can conversational AI impact and benefit an organisation beyond direct contact with customers?
  • What trends in conversational AI are companies exploring today? How is AI shaping the future of customer relations?

The Langham, JakartaThe Langham

Sudirman Central Business District 8 SCBD, Lot 28, RT.5/RW.3, Senayan, Kec. Kby. Baru, Daerah Khusus Ibukota Jakarta 12190, Indonesia | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by:

CEO at Bukit Vista Hospitality Services
CMO at PT Kals Corpora Indonesia
Chief Commercial Officer at PT Kals Corpora Indonesia
Vice President of Strategic Regional at Gojek
AVP Engineering at Aplikasi Super (YC W18)
Country Head of Customer Experience at Lazada logistics indonesia
Head of Digital Transformation & Strategy, GM at Morula IVY Indonesia
Head of Marketing at Ula
Head of Product Platform at
Head of Business Process, CX & Analytics at Bukalapak
E-Commerce Director at Bata Group
General Manager, Strategic Initiatives at Time International
General Manager at Toko Sritex
General Manager of Commercial Strategic at TADA
Senior Manager, Product at Bukalapak

For insight on this event, photos and guest interactions, see our post on LinkedIn.

12:00 PM: Arrival of guests and drinks reception
12:30 PM: Welcome by The Ortus Club
12:35 PM: Short address by Vonage
12:40 PM: Discussion instigated by the moderator and continued by the group over lunch
1:45 PM: Discussion brought to a close
2:00 PM: Coffee, tea, and networking

Hosted by Vonage

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Event Detail

Tuesday, June 13, 2023 12:00

Why attend?