The Evolution of Seamless Customer Onboarding

Tuesday, April 23th, 18:30 GMT+7

BFSI leaders in Ho Chi Minh are invited to join this roundtable dinner on ‘The Evolution of Seamless Customer Onboarding’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is complimentary and by invitation only.


Hosted by HyperVerge

The Evolution of Seamless Customer Onboarding

The evolution of customer onboarding in the financial sector has been revolutionised by technologies like chip ID database validation and regulatory frameworks such as Decree 13, which governs the Protection of Personal Data. Chip ID validation significantly streamlines the onboarding process, enhancing security and reducing fraud by accurately verifying customer identities against existing databases. Meanwhile, Decree 13 has reshaped data collection practices for loan underwriting, emphasising the importance of safeguarding personal information, including VssID data. 

To minimise Non-Performing Assets (NPAs), financial institutions have fortified their underwriting processes. By employing thorough risk assessments and leveraging advanced data analytics, they ensure loans are issued to individuals with a reliable capacity for repayment. These advancements offer a seamless onboarding experience that aligns with stringent regulatory standards and effective risk management.

  • What obstacles do financial institutions face when trying to make sign-up processes both easy for customers and secure from fraud, especially with new privacy laws in place?
  • How can institutions better decide who to give loans to in a way that’s fair and minimises losses from unpaid loans?
  • What changes are expected in the way financial institutions sign up new customers in the future, and how can they get ready for these changes to keep things smooth and secure?

Join leaders interested in pioneering the next generation of financial services, where cutting-edge technology meets stringent security and customer-centric approaches to redefine the landscape of finance.

Job titles may include CRO, CIO, CTO, CPO, CRIO, CEO, Head of Product, Business Head, Head of Risk, Procurement Head, Head of Operations, Head of Digital Transformations, and other senior decision-makers.

6:30 PM Arrival of guests and reception
7:00 PM Welcome by The Ortus Club
7:05 PM Short address by Hyperverge
7:15 PM Discussion instigated by the moderator and continued by the group over dinner
8:15 PM Discussion brought to a close and guests are encouraged to continue networking
9:30 PM Guests normally start leaving

The Little Door

62 Trương Quyền, Phường 6, Quận 3, Thành phố Hồ Chí Minh 70000, Vietnam | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Hosted by HyperVerge

Your Own Peer Network

Take your seat at the table where industry leaders converge. Before and after our discussions, you’ll have dedicated time to connect with like-minded peers who share your passions. Immerse yourself in a dynamic, collaborative community that fosters innovation and knowledge-sharing. Whether you seek mentorship or professional camaraderie, no man is an island at our events.

Future Insight

Surrounded by elite visionaries, thought leaders, and disruptors, you’ll gain access to insights and emerging trends that extend beyond the horizon. Attending our events allow you an opportunity to not only anticipate change but to actively shape the future of your industry, returning with a strategic edge and a treasure trove of new ideas to elevate your business.

Expert Event Orchestration

Engage in candid, knowledge-rich conversations set against the backdrop of the world’s finest venues. With over 2,000 events since 2016, we are dedicated to professionalism, curating topics, guest lists, and moderators to provide you an unparalleled experience. 

Tailored Discussions

Your engagement is our priority; our renowned, handpicked moderators, adept at crafting immersive discussions, ensure that your time is thoroughly enjoyable and stimulating. Prior to the event, we’ll ask you questions to ensure the discussions are fruitful and aligned with your interests – all you have to do is show up.

Sensory Delight

Delight in meticulously curated three-course meals crafted by maestro chefs. Then take your pick from our curated menu of wines and coffee, all set within an ambiance that not only satisfies your palate but also inspires connections and ideas.

See what our guests are saying

Event Detail

Tuesday, April 23, 2024 18:30
Ho Chi Minh

Why attend?