The Future of Customer Outreach: Building Trust with Branded Calling

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Thursday, June 20th, 18:30 ICT

Marketing, Operations and IT leaders in Bangkok are invited to join this roundtable dinner on ‘The Future of Customer Outreach: Building Trust with Branded Calling’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is complimentary and by invitation only.

The Future of Customer Outreach: Building Trust with Branded Calling

Branded Calling is shaping up as a significant development in customer outreach, hinting at a future where business communications are both trusted and streamlined. By displaying the company’s name and call purpose on the customer’s screen, it has the potential to instantly build trust, crucial in an era riddled with phone scams. This feature not only clarifies communication but also simplifies the process for customers to return calls without needing to dial, enhancing convenience and engagement.

  • What are the primary challenges in implementing Branded Calling technology across diverse markets and customer bases?
  • How can businesses effectively integrate Branded Calling into their existing customer service frameworks to maximize engagement and trust?
  • What potential developments can be expected in Branded Calling technology to further enhance customer interaction and business communication?

VP of Transformation at Muang Thai Life Assurance Public Company Limited
Chief Design Officer at Seven Peaks Software
Assistant Director of Digital Asset Enforcement Division at The Securities and Exchange Commission
COO at Evolution Payment Group
Head of Marketing Direct Business at Suntory Wellness Asia Pacific
Chief Marketing Officer at Growth Connect
VP Sales & Marketing at eUnite Inc.
UFLP – Food Solutions (Customer Business Development) at Unilever
Senior Business Partner at movider
Senior Business Development Manager at movider
Vice President, Head of Software Development at Krungsri
Head of IT Strategy and Planning at Krungsri

For insight on our events, photos and guest interactions, see our page on LinkedIn.

Mahendra Mane | Lead – Customer Solutions Team – SEA, Vonage

Mina Samaan | Director of Growth SEA, India & ANZ, Vonage

6:30 PM Arrival of guests
7:00 PM Introduction by The Ortus Club
7:05 PM Unveiling Technology Thought Leadership with Vonage
7:25 PM Fireside chat over dinner
8:00 PM Q&A
8:30 PM Drinks & networking

Siam Kempinski Bangkok HotelSiam Kempinski Hotel Bangkok

991, 9 Rama I Rd, Pathum Wan, Bangkok 10330, Thailand | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Hosted by Vonage

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Your Own Peer Network

Take your seat at the table where industry leaders converge. Before and after our discussions, you’ll have dedicated time to connect with like-minded peers who share your passions. Immerse yourself in a dynamic, collaborative community that fosters innovation and knowledge-sharing. Whether you seek mentorship or professional camaraderie, no man is an island at our events.

Future Insight

Surrounded by elite visionaries, thought leaders, and disruptors, you’ll gain access to insights and emerging trends that extend beyond the horizon. Attending our events allow you an opportunity to not only anticipate change but to actively shape the future of your industry, returning with a strategic edge and a treasure trove of new ideas to elevate your business.

Expert Event Orchestration

Engage in candid, knowledge-rich conversations set against the backdrop of the world’s finest venues. With over 2,000 events since 2016, we are dedicated to professionalism, curating topics, guest lists, and moderators to provide you an unparalleled experience. 

Tailored Discussions

Your engagement is our priority; our renowned, handpicked moderators, adept at crafting immersive discussions, ensure that your time is thoroughly enjoyable and stimulating. Prior to the event, we’ll ask you questions to ensure the discussions are fruitful and aligned with your interests – all you have to do is show up.

Sensory Delight

Delight in meticulously curated three-course meals crafted by maestro chefs. Then take your pick from our curated menu of wines and coffee, all set within an ambiance that not only satisfies your palate but also inspires connections and ideas.

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