The Key to Growth is Customer Experience

Tuesday, June 11th, 18:30 EDT

Marketing, Product, and Technology leaders in New York are invited to join this roundtable dinner on ‘The Key to Growth is Customer Experience’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is complimentary and by invitation only.

The Key to Growth is Customer Experience

In the competitive landscape of modern business, understanding the holistic customer journey is not just beneficial—it’s essential. CIOs face significant hurdles such as data silos, outdated technology, and internal resistance, all of which obscure the clear view needed to enhance customer experiences. These challenges prevent seamless engagement, essential for nurturing loyalty and trust.

To overcome these barriers, companies must prioritize integration, cutting through the legacy complexity that stifles innovation. Initiating this change begins internally; fostering a culture that trusts and values customer-centric approaches is crucial. When internal stakeholders are aligned, the path clears for more comprehensive, integrated strategies that place customer experiences at the forefront. Companies that master this are poised to not only win customer loyalty but also accelerate growth and secure a dominant position in future markets.

  • What strategies can companies implement to effectively overcome the barriers of data silos and outdated technology for enhanced customer engagement?
  • How can organizations build and maintain trust with internal stakeholders to ensure a unified approach towards customer-centric journeys?
  • What are the best practices for navigating and dismantling legacy complexity to achieve full integration of customer experience strategies?

Benoit New YorkBenoit

60 W 55th St, New York, NY 10019, United States | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Join leaders interested in transforming their organizations through innovative strategies and customer-centric approaches to drive sustainable growth and competitive advantage.

Job titles may include CTO, CPO, CMO, Head of Marketing, Head of Growth, Head of Engineering, Head of Digital, Head of Product, and other senior decision-makers.

6:30 PM Arrival of guests and drink reception
7:00 PM Welcoming and opening address by The Ortus Club
7:10 PM Short introduction by Twilio
7:20 PM Discussion instigated by the moderator and continued by the group
7:50 PM Appetizers are served
8:20 PM Discussion ends, mains are served, guests are encouraged to stay and network

Hosted by Twilio

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Your Own Peer Network

Take your seat at the table where industry leaders converge. Before and after our discussions, you’ll have dedicated time to connect with like-minded peers who share your passions. Immerse yourself in a dynamic, collaborative community that fosters innovation and knowledge-sharing. Whether you seek mentorship or professional camaraderie, no man is an island at our events.

Future Insight

Surrounded by elite visionaries, thought leaders, and disruptors, you’ll gain access to insights and emerging trends that extend beyond the horizon. Attending our events allow you an opportunity to not only anticipate change but to actively shape the future of your industry, returning with a strategic edge and a treasure trove of new ideas to elevate your business.

Expert Event Orchestration

Engage in candid, knowledge-rich conversations set against the backdrop of the world’s finest venues. With over 2,000 events since 2016, we are dedicated to professionalism, curating topics, guest lists, and moderators to provide you an unparalleled experience. 

Tailored Discussions

Your engagement is our priority; our renowned, handpicked moderators, adept at crafting immersive discussions, ensure that your time is thoroughly enjoyable and stimulating. Prior to the event, we’ll ask you questions to ensure the discussions are fruitful and aligned with your interests – all you have to do is show up.

Sensory Delight

Delight in meticulously curated three-course meals crafted by maestro chefs. Then take your pick from our curated menu of wines and coffee, all set within an ambiance that not only satisfies your palate but also inspires connections and ideas.

Event Detail

Tuesday, June 11, 2024 18:30
EDT
New York City

Why attend?