The Ortus Club, in conjunction with Sprout, hosted the Neptune Dinner last March 15th at Gallery I in the New World Hotel, Makati. This was an exclusive dinner for leaders in prominent BPO companies within the Philippines. The evening was set up to offer a relaxed and intimate forum in which business leaders were to meet and network with other senior peers as well as discuss some of the biggest and most burgeoning issues facing the sector this year.
We discussed issues facing the BPO sector, predominantly from an HR standpoint.
This year, the BPO sector is predicted to generate 1.3 million new jobs and grow at a staggering 17%.
Having achieved and surpassed its target for 2015, the BPO community is now regrouping and looking to set its sights on new targets and plan out a new roadmap for the industry 2022. While many predict a continuation of the meteoric rise that we have enjoyed in the last decade, others are sure that growth cannot be sustained at such a rate.
One of the biggest challenges that is facing the industry today is talent. Many firms complain of ever-increasing attrition rates, the cost of employment is on the march and there is an increasing lack of key skills as the demand increases while the supply remains constant.
- What are the biggest dangers facing the industry today?
- How can the industry protect itself against these upcoming challenges?
- How do external influences, such as ASEAN integration, affect the growth forecasts?
New World Hotel, Makati
Esperanza Street corner Makati Avenue, Ayala Center, Makati, 1228 Metro Manila | Google Maps
The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.
Country Head at Premier BPO
Head of HR at Converga
CFO at Sky Arrow Technology, Inc.
Head of HR at Axiem
CFO at Open Access BPO
Co-Founder, President at Infinit Outsourcing, Inc.
Operations Manager at Linkserve Solutions BPO Inc
General Manager at ITech Global Business Solutions, Inc.
SVP of Asia Pacific Operations at TeleTech Corporation
VP of Operations at TaskUs
Director/Owner at Eastvantage
Country Manager at TeleDevelopment Services, Inc.
President at TeleDevelopment Services, Inc.
Head of HR at Macquarie Offshore Services
CEO at D&V Philippines
VP at InterGlobe Technologies Pvt Ltd
Founding Partner at Global Brainforce
HR Manager at Global Brainforce
6:30 pm: Arrival and drinks reception
7:00 pm: Welcoming and opening address
7:10 pm: Dinner discussion on “Issues faced by the BPO sector from an HR standpoint” initiated by the moderator and continued by the group
8:00 pm: Dinner is served as the discussion is brought to a close
9:00 pm: Change of seats before dessert