The new, digital face of retail: Driving rapid growth and going beyond omnichannel

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Wednesday, August 31st, 12:00 HKT

CX, IT, finance, and e-commerce leaders from the retail sector in Hong Kong are invited to join this roundtable luncheon on ‘The new, digital face of retail: Driving rapid growth and going beyond omnichannel’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a select number of guests per event.

The new, digital face of retail: Driving rapid growth and going beyond omnichannel

The world of retail has been undergoing a digital transformation for some time, but online shopping went into overdrive over the last two years. The new face of retail has brought several avenues of growth, including boosting overall competitiveness, unlocking the potential of unified commerce, improving the customer experience, and expanding the use of real time payments data.

An overwhelming 99% of businesses across Hong Kong plan to invest to improve their business over the next year. With things seemingly trending in the right direction, industry leaders in Hong Kong are once again examining the horizon: evolving risk, regulatory complexity, and rising competition.

  • What opportunities are companies exploring, fueled by evolving consumer behaviours?
  • How are companies maximising the exchange of inspiration, strategy, and innovation between industries, from the rise of self-serve kiosks to data-driven loyalty programs?
  • What role is technology playing in helping companies realise their ambitions fast across payments, data, and financial management?

Grissini at Grand Hyatt Hong KongGrissini at Grand Hyatt Hong Kong

2nd Floor, Grand Hyatt Hong Kong, 1 Harbour Road, Wan Chai, Hong Kong | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by leaders interested in discussing insights and recommendations to help organisations shape, grow, and realise their ambitions for 2022 and beyond.

Job titles may include CEO, CFO, CCO, CIO, CTO, CDO (Digital), and Head of CX, Omnichannel, or Innovation.

For insight on this event, photos and guest interactions, see our post on LinkedIn.

12:00 PM: Arrival of guests
12:30 PM: Welcoming and opening address by The Ortus Club
12:40 PM: Short address from Adyen
12:50 PM: Discussion instigated by the moderator and continued by the group over lunch
1:50 PM: Discussion brought to a close
2:30 PM: Guests normally start leaving

Hosted by Adyen

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Event Detail

Wednesday, August 31, 2022 12:00
Hong Kong

Why attend?