The new face of collections: Improving field-productivity bottom up

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Wednesday, September 14th, 11:00 WIT

Banking and finance leaders in Jakarta, Indonesia are invited to join this roundtable luncheon on ‘The new face of collections: Improving field-productivity bottom up’.

Experts are advising insurers to move towards digitising their modules too, but is digitising the back-end enough? Is digitising the front-end and sellers equally important? Things could, in theory, still work without as much enablement, but will enabling the sales team make or break insurance sales?

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary.

The new face of collections: Improving field-productivity bottom up

Lenient payment terms and the potential for lengthy and costly legal actions make it difficult to collect debt payments in Indonesia. According to a 2018 Collection Complexity Score and Rating report by Euler Hermes, the country ranked seventh, where the challenge of collecting unpaid debts is ‘severe’.

Multiple market factors indicate the increased strategic importance of digital collections for lenders. One of these is COVID and the economic uncertainties it has caused. Additionally, with many lending markets maturing, the field-heavy collections process is where many cost-saving efficiencies can be unlocked. Empowering the front line with the correct digital tools can potentially be a fast and effective solution for this growing industry-wide challenge.

  • What are the drivers and challenges to digitising collections from the inside out? How will enabling sales teams make a difference in collections processes?
  • How will collections evolve over the next five years? How much of this is in response to the COVID shakeup?
  • What types of tools would collections teams require to maximise productivity?

Henshin JakartaHenshin

Level 69, The Westin Jakarta, Jl. HR Rasuna Said Kav C-22, Jakarta | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by:

SVP & Head of Business Intelligence and CRM Analytics at PT. Bussan Auto Finance
VP GTS Sales at DBS
VP Cash Sales – Financial Institution Group at DBS
VP of Corporate Strategy and Performance at BNI
VP of Sales at HSBC
Head of Corporate Finance and ALM Support at PT Bank Maybank Indonesia Tbk.
Head of Risk Management at ALAMI Fintech Sharia
Secured Collection and Recovery Head at UOB
Cash Product Head at PT Bank UOB Indonesia

For insight on this event, photos and guest interactions, see our post on LinkedIn.

11:00 AM Arrival of guests and reception
11:30 AM Welcome by The Ortus Club
11:35 AM Short address from Vymo
11:45 AM Discussion instigated by the moderator and continued by the group over lunch
12:45 PM Discussion brought to a close and guests are encouraged to continue networking
2:00 PM Guests normally start leaving

Hosted by Vymo

Vymo is the leading sales engagement platform to improve sales productivity and engagement effectiveness for financial institutions. The platform solves over 18 deep industry-relevant use cases for frontline personnel, sales managers, and business heads through intelligent nudges and industry playbooks. 65+ global enterprises such as Berkshire Hathaway, BNP Paribas, AIA, Generali, and Sunlife Financial have deployed the platform to deliver actionable, objective insights to its executive and their teams.

Event Detail

Wednesday, September 14, 2022 11:00

Why Attend?