The Optimised Payments Roundtable

Registration is no longer possible.

Wednesday, May 24th, 12:00 HKT

CX leaders in Hong Kong are invited to join this roundtable luncheon on ‘How digital businesses can better serve customers – and themselves – by optimizing payments’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. 

How digital businesses can better serve customers – and themselves – by optimizing payments 

The digital revolution is rapidly transforming the way businesses interact with their customers in the Asia-Pacific region. As consumers become increasingly sophisticated and discerning, businesses are striving to deliver seamless and personalised experiences that meet their evolving needs. One crucial area where businesses are falling behind is payments. 

Studies have shown that a significant proportion of consumers abandon the checkout process if it is too complicated or time-consuming. Yet, many businesses in the APAC region still have cumbersome payment processes that deter customers. By embracing the full potential of their payment systems, businesses can streamline the checkout process, reduce cart abandonment rates, and improve customer satisfaction. 

  • What are the key challenges that businesses face when optimising their payment systems, and how can they overcome these challenges?
  • How do you find the sweet spot between fighting fraud and boosting authorization rates?
  • Why is there untapped potential in payments data?
  • Where are the quick wins and what are the long-term opportunities of using payments as a revenue driver?

Grissini at Grand Hyatt Hong KongGrissini at Grand Hyatt Hong Kong

2nd Floor, Grand Hyatt Hong Kong, 1 Harbour Road, Wan Chai, Hong Kong | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Attended by leaders interested in discussing insights on how digital businesses can enhance their customer experience, increase revenue, and improve operational efficiency by optimising their payment systems.

Job titles may include CEOs, CFOs, CCOs, CIOs, CTOs, CDOs (Digital), Heads of CX / Omni-channel / Innovation.

For insight on this event, photos and guest interactions, see our post on LinkedIn.

12:00 pm: Arrival of guests
12:30 pm: Welcoming and opening address by The Ortus Club
12:40 pm: Short address from Adyen
12:50 pm: Discussion instigated by the moderator and continued by the group
1:50 pm: Discussion brought to a close

Hosted by Adyen

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Event Detail

Wednesday, May 24, 2023 12:00
Hong Kong

Why attend?