The Optimised Payments Roundtable

How digital businesses can better serve customers – and themselves – by optimizing payments 

The digital revolution is rapidly transforming the way businesses interact with their customers in the Asia-Pacific region. As consumers become increasingly sophisticated and discerning, businesses are striving to deliver seamless and personalised experiences that meet their evolving needs. One crucial area where businesses are falling behind is payments. 

Studies have shown that a significant proportion of consumers abandon the checkout process if it is too complicated or time-consuming. Yet, many businesses in the APAC region still have cumbersome payment processes that deter customers. By embracing the full potential of their payment systems, businesses can streamline the checkout process, reduce cart abandonment rates, and improve customer satisfaction. 

• What are the key challenges that businesses face when optimising their payment systems, and how can they overcome these challenges?
• How do you find the sweet spot between fighting fraud and boosting authorization rates?
• Why is there untapped potential in payments data?
• Where are the quick wins and what are the long-term opportunities of using payments as a revenue driver?