The Power of Automated IT Management

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Virtual Roundtable

Wednesday, August 19th, 10:00 GMT+8

An exclusive online discussion for IT leaders of prominent firms across the Asia Region. 


The Power of Automated IT Management

2020 has turned into the year when artificial intelligence and technology finally move beyond the hype and become a necessary addition to business operations. There’s no doubt that IT is at the heart of the business transformation that will drive future success.

To fulfil their full digital potential, organisations must find a way to deliver IT service management and IT operations management that work in unison, to improve service quality, speed up operations, reduce costs, offer greater insight into performance and boost the end‑user experience.

  • How can businesses increase agility and lower costs by consolidating legacy tools into a modern, easy-to-use service management solution in the cloud? 
  • How will AI affect ITSM and its role in the future?
  • What are the main challenges IT leaders are facing today in this constantly evolving digital work environment? 
  • How can ITSM and ITOM work together to drive better business outcomes?

Attended by: 

Head of IT Governance at the Ministry of Defence (MINDEF)
Head of IT & SAP, Country Lead and Digital Transformation at Ingram Micro
Head of IT at DRB-HICOM
Head of Group Information Systems at CK Hutchison
Head of Digital & Technology at Keppel Land China 
Head of Engineering at Taskworld Inc.
Head of Telco and Orderhub & Operations at Nokia
Head of Enterprise Applications & Database at Amazon
Director of IT, Digital and Commercial at Coca-Cola Bottling Investments 
VP of Security & IT at ExpressVPN
VP of Group Operations & Technology at OCBC Bank

 9:50 am: Guests to check-in online
10:00 am: Welcome by The Ortus Club
10:05 am: Introduction of participants
10:15 am: Discussion instigated by the moderator and continued by the group
11:20 am: Lucky draw & closing
11:30 am: End of session

Hosted by Servicenow

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Event Detail

Wednesday, August 19, 2020 10:00
Asia Pacific

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