Building the Shopper Journey: From Discovery to Retention

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Wednesday, September 13th, 10:30 AM ICT

Retail leaders in Bangkok are invited to join this luncheon on ‘Building the Shopper Journey: From Discovery to Retention’. This will be held on September 13th, at the Grand Hyatt Erawan, starting at 10:30 AM. Attendance is complimentary and by invitation only.

Hosted by:

Building the Shopper Journey: From Discovery to Retention

The transformative potential of cloud technology in building Retail Shopper journeys, in particular AI, cannot be overstated. From product discovery to engagement, conversion, fulfilment and retention – retailers are using cloud solutions to enhance the full shopper journey leading to enhanced customer satisfaction. The role of AI in powering these solutions is also becoming indispensable.

Join us to get insights on how AI infused cloud solutions can help retailers innovate the customer experience, as well as build operational efficiency and create a competitive strategy.

Grand Hyatt Erawan, BangkokGrand Hyatt Erawan, Bangkok

494 Rajdamri Road Bangkok 10330 Thailand | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Join leaders interested in discussing the current state of retail in Thailand as well as how companies today are utilising AI to further transform how retailers operate and how consumers shop.

Job titles may include Chief Data Officer, Chief Information Officer, Chief Marketing Officer, and other relevant VPs/Executives in charge of digital transformation for your organization.

10:30 AM: Arrival and Registration
11:00 AM: Introduction and Welcome
11:05 AM: The Retail Digital Pulse – Market trends, challenges and key drivers to digital and AI driven transformation
11:25 AM: Panel discussion – Opportunities, Innovation Hotspots and their digital acceleration
11:55 AM: AI for Retail: How can AI potentially revolutionize customer engagement and create levers for monetization
12:25 PM: Q&A, wrap up and networking lunch


Director, Retail & Consumer  | Google Cloud, JAPAC


Managing Director | Accenture


Managing Director, Accenture Strategy | Accenture

About Google Cloud:
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

About Accenture:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 732,000 people serving clients in more than 120 countries.

Event Detail

Wednesday, September 13, 2023 10:30
Bangkok, Thailand

Why Attend?