The Role of AI in Customer Engagement
Long before HAL, JARVIS, and SKYNET the idea of artificially intelligent robots taking over the world was a common recurrence in pop culture. Despite being many years away from that grim probability, current artificial intelligence (AI) developments have many practical uses in today’s world, especially when it comes to customer engagement. In fact, a recent report estimates that chatbots alone will help businesses save more than $8 billion per year by 2022, which is a huge increase from the $20 million estimated for this year.
We will be discussing:
- The realities of what can be achieved today with AI
- How chat bots and AI are changing the way customers interact with enterprises
Park Hyatt Hotel, Sydney
7 Hickson Rd, The Rocks NSW 2000, Australia | Google Maps
The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.