Data and customer experience: From up in the cloud to real-world joy

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Friday, July 15th, 10:30 MYT

IT, Data, and Analytics leaders in Malaysia and Indonesia are invited to join this virtual roundtable on ‘Data and customer experience: From up in the cloud to real-world joy’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a select number of guests per event.

Data and customer experience: From up in the cloud to real-world joy

At every step in the data lifecycle, data can be enriched and users can derive insights to enhance customer experience. The challenge is identifying what organisations need to make the most of the opportunities — and making a move to the cloud is the first step in the journey. Consequently, embracing contextual decisioning and algorithm application may be the next. 

Forward-thinking leaders are exploring the key cloud catalysts they must consider in making the customer experience a competitive advantage: hyper-personalisation, fraud prevention, fixing a broken digital journey, and churn prevention. Experts agree that only a balanced mix of all can guarantee success.

  • What challenges do organisations face throughout the data lifecycle?
  • How are organisations currently making use of their data?
  • What does the future of the industry look like as technology matures?

breakfast add on gifWelcome brunch box

Our virtual roundtables with premium brunch box provide a great opportunity for energetic networking while you and your peers share knowledge over a local premium brunch box  that is delivered to your doorstep in anticipation of the event. 

Attended by:

COO at Sunway XFarms
CISO at Bank Muamalat Malaysia Berhad
VP & Data Architect at Bank Danamon
AVP, IT Compliance & Business Process at Indosat Ooredoo
Head of Digital Tech Delivery at OCBC NISP
Head of IT, Corporate Business Solutions at Kalbe Farma Tbk
Head of Digital Strategy & Enterprise Architecture at Johor Corporation Berhad
Head of Technology and Security Services at Kenanga Investment Bank
IT Operations and Support Div Head at Bank MNC Internasional Tbk
Group IT General Manager at Mewah Group
Team Lead, Digital Planning & Improvement at Bank Bri Syariah Tbk

For insight on this event, photos and guest interactions, see our post on LinkedIn.

10:30 AM: Introduction by Ortus Club
10:35 AM: Introduction of participants
10:45 AM: Short address from Teradata
10:55 AM: Discussion instigated by the moderator and continued by the group
11:45 AM: End of session

Hosted by Teradata

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Event Detail

Friday, July 15, 2022 10:30
Malaysia and Indonesia

Why attend?