Transforming real-time observability in transaction monitoring

Transforming real-time observability in transaction monitoring

Transaction monitoring and instant payments in today’s digital-first world have grown increasingly complex. As digital technology provides 24/7 access to banking services, users now expect immediate resolutions to their transaction concerns. This behavioural change is happening not only in Fintech; application developers from various industries are experiencing it as well.

Finance leaders must address this emerging need for rapid response by leveraging tools for real-time observability—the ability to see what is happening at any point in a system through live data. Instant-response observability tools, such as log management, decrease the mean time to resolution (MTTR) of user experience issues, thus addressing the expectations of modern customers and preparing for the needs of the future. Not only will customer expectations for expedited resolutions be met, but financial service providers will also enjoy expedited returns on investments made in these tools.

– What are the most pressing challenges in transaction monitoring?
– How do practical transaction insights impact consumers and financial institutes?
– What digital innovations must be leveraged to ensure the production of practical insights?